Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Leadership Experience
Timeline
Generic

Roy Jackson

Middletown,CT

Summary

Knowledgeable Facilities Director with a solid background in managing large-scale facilities operations. Led significant projects to enhance operational efficiency and improve safety standards. Demonstrated strategic planning and problem-solving skills in high-pressure environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director of Facilities

Atria Senior Living
12.2023 - Current
  • Direct day-to-day operations of a large elderly facility, ensuring a seamless customer experience
  • Manage employee training and development
  • Supervised teams to seek, track, and report potential
  • Assessed projects to determine potential safety issues, preparing and delivering training to reduce incidents

Lead Project Consultant

Cost2Coast Consultant
05.2023 - Current
  • Delivered high-quality project results by consistently adhering to established standards and protocols.
  • Directly analyzed construction processes and requirements and developed corresponding processes and data flows to ensure 92% on-time close of projects
  • Built strong relationships with clients through effective communication and understanding of their needs, promoting repeat business opportunities.
  • Allocated work among team members and provided guidance.
  • Negotiated contracts with vendors and suppliers to secure favorable terms while maintaining budgetary constraints.
  • Identified new business opportunities through market research and analysis, contributing to company growth objectives.

Facilities Director

Middletown Brooke Apartments
08.2020 - 04.2023
  • Controlled a diverse portfolio of properties, achieving a 96% occupancy rate through effective leasing strategies
  • Directed day-to-day operations of a large apartment facility, ensuring a seamless customer experience
  • Oversaw facility operations, achieving a 65% reduction in operational costs and work order requests
  • Led day-to-day facility operations, ensuring a seamless work environment for employees
  • Managed facilities across multiple locations, maintaining a 94% facility uptime rate
  • Used Yardi Voyager for property management

Facilities Director

DoubleTree By Hilton at Bradley Airport
08.2016 - 08.2020
  • Repaired or replaced damaged structural elements, including floorboards, ceiling tiles, drywall, and carpet
  • Helped improve the online review rating from 3.2 to 4.8 stars using Guest Revu
  • Coordinated with the HR department to recommend new-hire training that reduced instances of misunderstandings and miscommunication in the first 2 months by 42%
  • Maintained on-call availability for emergencies every day
  • Supervised laborers, contractors, and subcontractors on site
  • Hiring and Discipline of all employees
  • Trained Maintenance and housekeeping staff
  • Completed 50+ Hazard Assessments with 93% accuracy
  • Obtained working knowledge of PLC and 480 electrical
  • Used electrical testing devices to diagnose machine malfunctions and ensure employee safety

Maintenance Tech to Facilities Director

Four Points by Sheraton
01.2005 - 08.2016
  • Managed all maintenance requests for a 14-acre Hotel Resort, including plumbing, HVAC, and basic carpentry
  • Performed preventative maintenance on all equipment in the building
  • Repaired or replaced damaged structural elements, including floorboards, ceiling tiles, drywall, and carpet
  • Named Employee of the Month
  • Installed ventilation filters, air conditioning units, condenser coil replacements, and other assorted HVAC parts
  • Coordinated with law enforcement for 4 large events each year
  • Patrolled the perimeter of the property on each shift to ensure gates were locked, security cameras functioned, and no unauthorized persons loitered around the property.
  • Left because the property was sold
  • The property was turned into a new apartment complex.

Education

Bachelor of Science - Industrial Psychology

The Chicago School of Professional Psychology
Los Angeles, CA
01.2027

HVAC Certification -

Porter And Chester
Rocky Hill, CT
01.2019

High school diploma - Industrial Electronics certification

HC Wilcox Technical High School
Meriden, CT
06.2003

Skills

  • HVAC
  • Critical Thinking
  • Verbal Communication
  • Power Tools
  • CMMS
  • Painting
  • Basic Carpentry
  • Plumbing
  • Electrical
  • Low Voltage
  • Pool Maintenance
  • Blueprint Reading
  • Remodeling
  • Electrical Experience
  • Boiler
  • Schematics
  • Mechanical Knowledge
  • Construction
  • Supervising Experience
  • Construction Management
  • Landscape Maintenance
  • HVACR
  • Service Technician Experience
  • Hotel Experience
  • Drywall
  • Equipment Repair
  • Facilities Maintenance
  • Snow Removal
  • Landscaping

Accomplishments

  • Supervised a team of 40 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Maintenance/Repair - Repaired AC/DC circuits and multiple volt type 3-phase circuits.
  • Installation - Created documentation for installation process
  • Inspection - Inspected electrical systems, equipment and fixtures to identify safety hazards for replacement or repair.

Certification

  • Osha-30
  • Hazwoper 40
  • CPO
  • EPA Universal refrigerant
  • RRP cert

Leadership Experience

Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.

Timeline

Director of Facilities

Atria Senior Living
12.2023 - Current

Lead Project Consultant

Cost2Coast Consultant
05.2023 - Current

Facilities Director

Middletown Brooke Apartments
08.2020 - 04.2023

Facilities Director

DoubleTree By Hilton at Bradley Airport
08.2016 - 08.2020

Maintenance Tech to Facilities Director

Four Points by Sheraton
01.2005 - 08.2016
  • Osha-30
  • Hazwoper 40
  • CPO
  • EPA Universal refrigerant
  • RRP cert

Bachelor of Science - Industrial Psychology

The Chicago School of Professional Psychology

HVAC Certification -

Porter And Chester

High school diploma - Industrial Electronics certification

HC Wilcox Technical High School
Roy Jackson