Summary
Overview
Work History
Education
Skills
Certification
Profile of Qualifications
Career Highlights
Timeline
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Michael Sopher

Glen Burnie,Maryland

Summary

Results-Driven Leader Dedicated to Optimizing Project Management & Client Retention

Influential self-starter who quickly rectifies on-site challenges by streaming construction operations

Adept at quickly earning the trust, confidence, and respect to cultivate positive relationships that led to increase in satisfaction,retention and repeat business

Offer an in-depth understanding of OSHA, federal, state and other regulations

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Director of Facilities

Landon School for Boys
Bethesda, MD
07.2021 - 10.2025
  • Direct day-to-day operations of a 75-acre private school campus, including HVAC, electrical, plumbing, carpentry, landscaping, and custodial services.
  • Lead a team of maintenance staff and outside contractors to ensure timely completion of preventive maintenance and emergency repairs.
  • Manage multi-million-dollar annual facilities budget, negotiating vendor contracts to achieve cost savings without compromising quality.
  • Oversee capital improvement projects of $20M such as classroom renovations, athletic facility upgrades, and energy-efficiency initiatives.
  • Ensure compliance with OSHA, fire/life safety, environmental regulations, and local building codes.
  • Implement sustainability and energy management strategies, reducing utility costs and supporting the school’s long-term environmental goals.
  • Partner with school leadership to align facilities planning with academic and extracurricular program needs.

Director of Property Operations

Embassy Suites Convention Center
Washington D.C.
2019 - 07.2021
  • Supervise the monthly testing of domestic water to ensure the lack of Legionella.
  • Apply effective interpersonal and negotiation skills to secure cost-effective maintenance contracts and agreements with high-quality vendors.
  • Skillfully develop and implement Project Management Programs to streamline and expedite departmental operations; leads to increases in quality and guest satisfaction.
  • Consistently ensure operations comply with OSHA, federal, state, and local regulations.
  • Offer the necessary resources and training for new hires to succeed in meeting property initiatives.
  • Maintained a 100% Quality Assurance score for 2 consecutive years in my department

Director of Property Operations

DoubleTree by Hilton Crystal City
Arlington Va
07.2018 - 07.2019
  • Trained and mentored staff on best practices for customer service and property upkeep.
  • Negotiated contracts terms and conditions with vendors and contractors
  • Remained 100% compliant with regulations while managing Hilton's "Light stay"initiative and entries for energy conservation
  • Coordinated maintenance schedules, minimizing downtime and operational disruptions.

Director of Property Operations

Embassy Suites by Hilton Georgetown
Washington D.C.
01.2015 - 01.2018
  • Overseen a $50M renovation of all rooms, public space and meeting rooms.
  • 2 top floors were renovated and turned into Hilton Grand Vacation suites
  • Prioritized daily workflow to achieve on-time, on-budget with high quality objectives
  • Maintatined a 100% retention rate of personnel in my department
  • Achieved a 100% QA rating 2 years in a row while under hotel renovation
  • After renovation, overseen a 200K removal and installation of new chillers and cooling tower.
  • Analyzed operational data to identify trends, driving informed decision-making for enhancements.

Director of Engineering

Marriott Chesapeake
Chesapeake Va
01.2010 - 01.2015
  • Led engineering teams to develop and implement innovative solutions for hotel operations.
  • Implemented continuous improvement initiatives, increasing operational efficiency across engineering projects.
  • Effectively managed, motivated and coached high-performance teams
  • Played a vital role in ensuring the seamless operation of Marriott's Environmentally Conscious Hospitality Operations (ECHO) program focusing on water and energy conservation
  • Drove a decrease in water expenses by $10K per month by implementation of an on-site well
  • Led a $20K renovation of a cooling tower to reduce Air conditioning issues by 80% with 0 down time for hotel rooms

Chief Engineer

Courtyard / Residence Inn by Marriott
Aberdeen Md
07.2008 - 09.2010

Led engineering team to maintain optimal functionality of hotel systems and equipment.

Served integral roles as Manager on Duty, Safety and Security Manager, In-House Quality Assurance Inspector and Member of Baltimore Courtyard Task Force and intermediate Department Head of Housekeeping

  • Administered safety plans to train 40 employees on meeting and exceeding OSHA safety standards.

Education

Associate’s Degree - Engineering Maintenance

CCAF, United States Air Force
The Air Force
01.1993

Skills

  • Building maintenance
  • Electrical systems
  • Emergency preparedness
  • Space planning
  • HVAC
  • Budgeting
  • Capitol expenditures

Certification

Universal HVAC Certification

Profile of Qualifications

  • Accomplished Director of Property Operations eager to contribute 20+ years of professional experience in Contract Negotiations, Project Management, and Program Coordination toward maximizing employer success
  • Influential self-starter who quickly rectifies on-site challenges by streamlining construction operations, eliminating safety risks, and adapting to evolving scenarios in fast-paced housing and hospitality environments
  • Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and achieve on-time, on-budget, high-quality, and safety compliance goals
  • Dynamic communication and interpersonal relation skills with a continual commitment to recruiting, managing, training, and motivating high-performance teams of workers and subcontractors
  • Adept at quickly earning the trust, confidence, and respect to cultivate positive relationships that lead to increases in satisfaction, retention, and repeat business
  • Offer an in-depth understanding of OSHA, federal, state, and other local regulations

Career Highlights

  • Established and enforced COVID-19 Standard Operating Procedures (SOPs) that allowed engineers to safely handle guest requests; procedures are currently 70% incorporated into a Hilton-wide SOP
  • Remained 100% compliant with regulations while managing Hilton’s Lightstay entries
  • Re-negotiated maintenance contracts at Embassy Suites Convention Center to reduce costs by $22K annually
  • Directed a $50M renovation at Embassy Suites Georgetown from 2015 to 2016
  • Achieved the 90th percentile for 5 consecutive years in areas of Trust, Leadership Effectiveness, and Engagement according to the Hilton Global Team Member Survey
  • Maintained a 100% Quality Assurance Audits score and 92% or above Guest Satisfaction score
  • Drove a decrease in water expenses by $10K per month through the implementation of an on-site well
  • Led a $20K renovation on cooling towers to reduce air conditioning issues by 80% with 0 down times on rooms
  • Supervised 35 new Winfield Homes projects in 2004 with retail values greater than $12M, as well as the construction of 2 Parade of Homes winners in 2003 and 2004
  • Directed the start-up of a Customer Service Department that enhanced customer data management and scheduling efficiency at Design Craft Homes

Timeline

Director of Facilities

Landon School for Boys
07.2021 - 10.2025

Director of Property Operations

DoubleTree by Hilton Crystal City
07.2018 - 07.2019

Director of Property Operations

Embassy Suites by Hilton Georgetown
01.2015 - 01.2018

Director of Engineering

Marriott Chesapeake
01.2010 - 01.2015

Chief Engineer

Courtyard / Residence Inn by Marriott
07.2008 - 09.2010

Director of Property Operations

Embassy Suites Convention Center
2019 - 07.2021

Associate’s Degree - Engineering Maintenance

CCAF, United States Air Force
Michael Sopher