Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Lettiere

Salinas,CA

Summary

Excellence involves providing exceptional service and creating memorable experiences for guests in various settings such as hotels, restaurants, resorts, and event venues. It requires strong communication skills, attention to detail, teamwork, and a passion for exceeding customer expectations, all with a focus on delivering unparalleled hospitality.

Overview

10
10
years of professional experience

Work History

Driver

Rideshare
01.2022 - 02.2024
  • Providing exceptional customer service

Sales & Dispatch

Green Cross
07.2019 - 12.2022
  • Processed invoices and payments for dispatched orders to provide proof of transaction.

Server

NCL Norwegian Cruise Line
02.2016 - 06.2019
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

McCall & Associates
05.2014 - 02.2016
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Music Education

Cabrillo College
Aptos, CA

Skills

SERVICE EXCELLENCE

Timeline

Driver

Rideshare
01.2022 - 02.2024

Sales & Dispatch

Green Cross
07.2019 - 12.2022

Server

NCL Norwegian Cruise Line
02.2016 - 06.2019

Server

McCall & Associates
05.2014 - 02.2016

Music Education

Cabrillo College
Roy Lettiere