Royal Hamilton
Plantation,FL
Summary
Experienced and reliable professional seeking a remote part-time customer service position. Strong background in sales, supervision, and customer communication, with the ability to handle calls efficiently and provide high-quality support in a remote environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Manager
Hamiltons Water Depo
2016.01 - 2026.01
- Managed customer relationships and increased sales performance
- Handled customer inquiries and resolved issues professionally
- Trained and supervised team members to improve service quality
- Applied training in health and life insurance sales to support client needs and increase conversions
Account Supervisor
Hamiltons Water Depo
2016.01 - 2026.01
- Oversaw accounts and ensured accurate record-keeping
- Assisted customers with billing and account-related concerns
- Maintained organization and attention to detail in a fast-paced environment
Independent Charter Boat Captain
Self-Employed
2020.01 - 2025.01
- Managed private charters, customer bookings, and scheduling
- Provided high-level customer service to clients
- Handled payments, logistics, and trip coordination independently
Boat Captain (200 Ton Licensed)
Dolphin Encounters at Blue Lagoon
Plantation, USA
2018.01 - 2020.01
- Operated vessels safely while ensuring excellent customer experience
- Communicated clearly with passengers and crew
- Maintained safety standards and handled responsibilities under pressure
Education
High School Diploma -
Skills
- Customer Service & Call Handling
- Sales & Client Relations
- Team Leadership & Supervision
- Problem Solving & Conflict Resolution
- Computer Technology & Troubleshooting
- Data Entry & Record Management
- Time Management & Multitasking
Certification
- 200 Ton Captain License
- A+ Computer Certification
- Training in Health and Life Insurance Sales
Internet
Reliable internet and dedicated workspace
Availability
Available for part-time remote work (2–3 hours per day)
Communication Skills
Strong communication and technical skills
Call Handling
Comfortable handling inbound and outbound calls
Timeline
Independent Charter Boat Captain
Self-Employed
2020.01 - 2025.01
Boat Captain (200 Ton Licensed)
Dolphin Encounters at Blue Lagoon
2018.01 - 2020.01
Sales Manager
Hamiltons Water Depo
2016.01 - 2026.01
Account Supervisor
Hamiltons Water Depo
2016.01 - 2026.01