Royal McCutcheon
Charlotte,NC
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Johnson Brothers Wine Distribution
Charlotte, NC
01.2023 - 11.2024
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Customer Service Manager
Food Lion
Charlotte, NC
06.2020 - 01.2023
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
Education
High School Diploma -
Hopewell High School
Charlotte, NC06-2018
Skills
- Shipping and receiving
- Cycle counting
- Shipment unpacking
- Truck processing
- Loading and unloading
- Materials handling and transport
- Unpacking merchandise
- Microsoft Excel
- Assembly and production
Timeline
Warehouse Worker
Johnson Brothers Wine Distribution
01.2023 - 11.2024
Customer Service Manager
Food Lion
06.2020 - 01.2023
High School Diploma -
Hopewell High School