Royale-Julian Walker
Dallas
Summary
Motivated and detail-oriented college student with hands-on experience in healthcare support, customer service, and food preparation. Proven ability to work efficiently in fast-paced environments, maintain organization, and support team success. Known for professionalism, time management, and adaptability. Currently pursuing a degree in Cognitive Science, with interest in combining health, service, and technology.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Holder
Cookie Society
07.2025 - Current
- Manage daily store operations, ensuring optimal inventory levels and product availability.
- Oversee cash handling processes, ensuring accuracy during transactions and reconciliations.
- Resolve customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Enforce store policies and procedures, contributing to a safe and efficient work environment.
- Manage daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolve customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
Boba Barista / Cashier
Feng Cha
Rowlett, TX
11.2022 - 08.2023
- Executed exceptional customer service in and out of high-volume times
- Executed food and beverage preparation and service with a focus on hygiene and precision.
- Oversaw register operations and ensured order accuracy.
- Ensured cleanliness and organization of work and dining areas.
PCT Intern
Baylor Heart and Vascular Hospital
Dallas, TX
10.2022 - 02.2023
- Collaborated with patient care technicians to enhance clinical task execution.
- Acquired comprehensive understanding of patient care responsibilities and hospital workflow dynamics.
- Ensured confidentiality and adhered to hospital protocols to safeguard patient information.
Internship Student
Baylor Heart and Vascular Hospital
Dallas, TX
10.2021 - 02.2023
- Participated in departmental rotations to enhance understanding of hospital operations and workflows.
- Developed expertise in patient interaction and fostered interdepartmental collaboration to enhance healthcare delivery.
Education
Bachelor of Science - Cognitive Science
University of Texas at Dallas
Richardson, TXSkills
- Customer Service & Food Service
- Time Management & Organization
- Microsoft Word, PowerPoint, Access
- Computer Literacy & Writing Skills
- Cooking & Food Handling
- Notarization (if applicable)
Certification
- CPR Certification
- Food Handler Certification
- PCT (Patient Care Technician) Certification
Timeline
Key Holder
Cookie Society
07.2025 - Current
Boba Barista / Cashier
Feng Cha
11.2022 - 08.2023
PCT Intern
Baylor Heart and Vascular Hospital
10.2022 - 02.2023
Internship Student
Baylor Heart and Vascular Hospital
10.2021 - 02.2023
Bachelor of Science - Cognitive Science
University of Texas at Dallas