Royam Fatima
Farmington Hills,MI
Summary
Student at University of Detroit Mercy pursuing a five-year masters program in health service administration with a strong background in sales, data-entry skills, and customer service. Demonstrated expertise in leadership, communication, and teamwork. Ambitious and eager to make a significant impact in the healthcare administration field upon graduation.
Overview
4
4
years of professional experience
Work History
Registrar
Corewell Health
Farmington Hills, Michigan
10.2024 - Current
- Greeted patients and visitors, verified patient information, and collected copays.
- Input accurate patient data into electronic medical records system
- Handled inquiries from patients about billing and registration issues
- Facilitated excellent customer service for hospital entrants.
Volunteer
Forgotten Harvest
Oak Park, USA
05.2022 - Current
- Gained leadership experience with Forgotten Harvest
- Organized fundraising initiatives through event planning and donor engagement
- Recognized importance of supporting underprivileged groups
Customer Sales Associate
TJ.Maxx
Farmington, USA
11.2020 - 08.2024
- Handled customer inquiries about products, services, and promotions swiftly.
- Aided customer's informed purchase choices by outlining key features
- Quickly managed conflicts ensuring consistent professionalism.
- Recorded sales transactions with precision using POS system
Education
5-year health service administration program -
University of Detroit Mercy
Detroit, MI04-2027
High School Diploma - International baccalaureate
Farmington High School
Farmington, MI01.2022
Skills
- Marketing
- Communication
- Strong work ethic
- Leadership
- Records Management
- Excellent people skills
- Problem-Solving
- Sales Development
Timeline
Registrar
Corewell Health
10.2024 - Current
Volunteer
Forgotten Harvest
05.2022 - Current
Customer Sales Associate
TJ.Maxx
11.2020 - 08.2024
5-year health service administration program -
University of Detroit Mercy
High School Diploma - International baccalaureate
Farmington High School
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