Royce Blalock
Lakeland,FL
Summary
Accomplished Maintenance Technician with a proven track record at Corvias Property Management, enhancing operational efficiency and tenant satisfaction through expert preventive maintenance and problem-solving abilities. Demonstrates strong mechanical troubleshooting and organizational skills, significantly reducing system downtime. Committed to safety protocols and effective communication, consistently achieving and surpassing project goals. Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering [Number] years of repair and maintenance expertise with proven history or hard work and dependability.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Corvias Property Management
Augusta, GA
01.2024 - 06.2024
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.
- Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
- Demonstrated proficiency in diagnosing mechanical issues accurately using various tools such as multimeters, pressure gauges, and diagnostic software applications when applicable.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
- Participated in emergency response efforts during inclement weather events or other unforeseen circumstances, providing rapid assistance in addressing damage or safety concerns throughout the property.
- Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Installed new locks, door handles, and door closers.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Performed preventive maintenance and repairs on various types of equipment.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Installed and maintained plumbing and HVAC systems.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance as company representative.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Safely and effectively handled wide range of cleaning products and solutions.
Chief of Engineering
Hilton Garden Inn Hotel
Augusta, GA
01.2021 - 11.2023
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Managed resource allocation and utilization for entire Maintenance depart.
- Reduced downtime and improved productivity through the implementation of effective preventive maintenance programs.
- Established robust safety protocols to minimize accidents, resulting in a safer working environment for all employees.
- Took ownership of assigned department-wide projects, presenting regular updates to senior leadership on progress and status.
- Ensured compliance with industry regulations through regular audits of systems, processes, and documentation efforts.
- Designed and monitored project schedules and project manager assignments.
- Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
- Established procedures for corrective and preventive maintenance.
- Attended weekly department head meetings to share information and voice concerns.
- Administered safety plans to train 4 employees on meeting and exceeding OSHA safety standards
- I actually held two different positions with this company was promoted after 2 months from technicians position
- overseen daily work order process and make ready remodel drywall plumbing electrical carpet and tile repair as well as painting grounds keeping to insure curb apeal .
Retail Sales Manager
Goodyear Tire
Martinez, GA
12.2019 - 01.2020
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Mentored team members to enhance professional development and accountability in workplace.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Commercial Tire Manager
Blacks Tire And Auto Service
Hickory, NC
01.2017 - 12.2019
- Troubleshot complex tire issues, offering effective solutions to ensure customer satisfaction.
- Streamlined scheduling processes to maximize productivity while minimizing downtime for waiting customers.
- Managed inventory effectively, ensuring optimal stock levels for various tire types and sizes.
- Developed monthly sales goals with upper management, guiding the team towards achieving or surpassing targets consistently.
- Developed strong relationships with vendors to negotiate favorable pricing on tires and supplies.
- Supervised tire technicians, providing guidance and support to maintain a high level of workmanship.
- Maintained a clean and organized workspace, enhancing efficiency across all aspects of shop operations.
- Assisted customers in selecting the right tire products based on their specific needs and budget constraints.
- Addressed customer concerns promptly, fostering trust in our business''s expertise and commitment to quality service.
- Increased customer satisfaction by providing knowledgeable tire recommendations and efficient service.
- Oversaw warranty claims processing to ensure timely resolutions that satisfied both customers and suppliers.
- Coordinated with other departments such as parts or service centers to provide comprehensive automotive solutions.
- Performed thorough inspections of tire installations, guaranteeing proper alignment and balancing for smooth vehicle operation.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Apartment Maintenance Technician
Traditions Of Augusta
Augusta, GA
02.2015 - 01.2017
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.
- Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
- Demonstrated proficiency in diagnosing mechanical issues accurately using various tools such as multimeters, pressure gauges, and diagnostic software applications when applicable.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
- Participated in emergency response efforts during inclement weather events or other unforeseen circumstances, providing rapid assistance in addressing damage or safety concerns throughout the property.
- Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
- Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Installed new locks, door handles, and door closers.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Conducted repairs on equipment to return machines and tools to functionality.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Followed preventive maintenance schedule to support building systems functionality.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
- Reported issues to property manager so effective resolutions could be put into place.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Rewired and replaced faulty electrical components in equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Safely and effectively handled wide range of cleaning products and solutions.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
Owner Operator
Christenson Transportation
Springfield, MO
01.2003 - 02.2015
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Verified contents of inventory loads against Bills of Lading.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maximized load safety by balancing, securing, and weighing products.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
ASE Automotive Service Excellence - Automotive Mechanics
Paine College
Augusta, GA08.1997
Certification - Small Engine Mechanics And Repair Technology
Augusta Technical College
Augusta, GA03.1994
Associate of Applied Science - Business
Towson State University
Towson, MD06.1991
High School Diploma -
Kathleen Senior High School
Lakeland, FL06.1988
Skills
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Electrical Troubleshooting
- Mechanical Repair
- Parts Replacement
- Equipment Installation
- Equipment Repair
- Tool management
- Hand Tools Expertise
- Plumbing
- Lockout and tagout procedures
- Power Tools Proficiency
- Drywall Repair
- Painting
- Plumbing Repairs
- Apartment Maintenance
- Groundskeeping
- Drywalling
- OSHA
- HVAC Systems
- Organizational ability
- Door hardware
- System installations
- Mechanical expertise
- Service-oriented mindset
- Maintenance Scheduling
- Machine lubrication
- Lighting Systems
- Mechanical Aptitude
- Supply Management
- Documentation
- Residential construction
- Air Compressors
- Motor Controls
- Project Management
- Facility Management
- Battery Maintenance
- Codes Compliance
- Air Filtration
- Fire alarm systems
- Willing to Learn
- Hand and Power Tool Operation
- Hand and power tool use
- Critical Thinking
- Clear Communication
- Problem Detection and Resolution
- General Plumbing
- Safety Protocols
- Decision-Making
- Safety Procedures
- Equipment Assembly
- Maintenance recordkeeping
- Electrical Component Replacement
- Heavy Lifting
- Team Supervision
- Supply and Parts Ordering
- Visual Inspection
- Lighting fixture maintenance
- Cleaning and sanitizing
- Facilities Painting and Repair
- Repair Work Planning
- Light Carpentry
- Pressure Washing
- Safety Management
Certification
certified small engine technician
Timeline
Maintenance Technician
Corvias Property Management
01.2024 - 06.2024
Chief of Engineering
Hilton Garden Inn Hotel
01.2021 - 11.2023
Retail Sales Manager
Goodyear Tire
12.2019 - 01.2020
Commercial Tire Manager
Blacks Tire And Auto Service
01.2017 - 12.2019
Apartment Maintenance Technician
Traditions Of Augusta
02.2015 - 01.2017
Owner Operator
Christenson Transportation
01.2003 - 02.2015
ASE Automotive Service Excellence - Automotive Mechanics
Paine College
Certification - Small Engine Mechanics And Repair Technology
Augusta Technical College
Associate of Applied Science - Business
Towson State University
High School Diploma -
Kathleen Senior High School