Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Royce Luque

Miami,FL

Summary

Seven years ago, I became a part of the Toast team, contributing significantly to the sales launch and playing a pivotal role in increasing market density, ultimately leading to Toast's successful IPO. With over a decade of experience in sales technology and leadership, I'm deeply committed to empowering individuals to unleash their full potential, all while fostering a workplace culture that minimizes attrition and nurtures a standard of exceeding expectations and resilience. I am a proven leader who thrives in challenging and dynamic environments. I have a tested track record of delivering exceptional results, exceeding KPIs, and differentiating myself in the SaaS sector. I am currently a Senior District Manager at Toast, the fastest-growing restaurant management platform in the US, where I lead a high-performing team of sales professionals across the Southeast region. In my current role, I have developed and implemented scalable programs and strategies that have helped Toast achieve over 300% growth in annual recurring revenue, market penetration, and new bookings in the past year. I have also established and maintained strong relationships with key accounts, partners, and stakeholders, ensuring customer satisfaction and loyalty. Some of my notable achievements include being named the National District Manager of the Year in 2021, joining the President's Club and the Million Dollar Club in 2018 and 2020, and receiving multiple Quota Buster awards. I have also leveraged my skills in new business development, sales operations, and BETA launches to drive Toast's expansion and success across the org.

Overview

14
14
years of professional experience

Work History

Senior District Manager (Florida)

Toast
08.2021 - Current

2021 - National District Manager Of The Year Award
▫️ #1 In Annual Recurring Revenue
▫️ #1 In Market Penetration %
▫️ #1 In New Bookings

District Manager

Toast
11.2019 - Current

Developed, enabled, and taught scalable programs to the largest region in the org that helped lead to overperformance along a high level of distribution of performance %.

Principal

Toast
09.2019 - Current

327% FY Quota

Senior Regional Manager

Toast
01.2018 - Current
  • 278% FY Quota

Market Manager

Toast
10.2016 - Current
  • Toast is a restaurant technology platform that enables customers to simplify and streamline all elements of their operation and deliver a better guest experience
  • Toast offers a mobile, cloud-based point of sale system (POS) that easily integrates with front-of-house, back-of-house, online ordering, gift card and loyalty programs, as well as labor and sales reporting
  • In 2017, Toast was named one of the world’s hottest cloud computing companies in the Forbes Cloud 100, announced raising over $100 million as part of its Series C financing, and, was listed as the third fastest growing company in North America on Deloitte’s Technology Fast 500
  • Learn more at www.toasttab.com.

Revel Systems, Southeast Sales Manager

08.2015 - 10.2016
  • Nationwide - Grew Southeast revenue 128% YoY - Introduced and launched BETA programs successfully in the market with market adoption
  • Revel Systems is an award-winning iPad Point of Sale solution for single and multi-location businesses
  • Our company is based in San Francisco and was founded with the goal of innovating the Point of Sale market with a quick, intuitive, and secure iOS-based POS system that combines cloud-based technology and the mobility of the iPad
  • Revel Systems software offers a feature-rich Point of Sale solution for any business.

Area Sales Manager / GTM advisor

Yelp
11.2012 - 08.2015
  • The founding team of EAT24 which was acquired by YELP
  • EAT24: One of the first Online Ordering platforms to disrupt the OO space specifically built for restaurants.

Sales Broker

BANAH International Group
09.2009 - 11.2012
  • Miami/Fort Lauderdale Area - Sold over 3.3 million pounds in a spot deal to Walmart with our confectioner sugar
  • Plan and execute sales strategies to industrial sugar users, utilizing a proven track record in commodity sales and marketing analysis
  • Assisted the VP in the authorization & approval of the liquid sugar line to the largest retailer in the US (Wal-Mart) - Expanded national presence 57% through strategic outreach to new geographic markets
  • Pitched new products to Publix & Targets grocery buyer and was granted authorization into 1,086 retail locations combined
  • Negotiated product cost with all in-house manufactures
  • Page 3 of 4 - Coordinated introduction demos in the Miami surrounding area to new independent accounts
  • Represented the brand in the majority of major trade shows
  • Managed an extensive broker network and strengthened broker reliability and productivity by increased direction and motivation
  • As a Regional Sales Manager, directed sales to all foodservice distributors, managed a large multi-broker market

Education

Bachelor's degree - Business/Corporate Communications

Florida International University

Skills

  • Top Skills
  • Contract Negotiation
  • Sales Management
  • Software
  • Sales Reporting
  • Framework Improvements
  • Team Development
  • Group Presentations

Accomplishments

Toast GTM Founding Team (2016)

National District Manager Of The Year Award (2021)

Top 1% in revenue SMB

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Senior District Manager (Florida)

Toast
08.2021 - Current

District Manager

Toast
11.2019 - Current

Principal

Toast
09.2019 - Current

Senior Regional Manager

Toast
01.2018 - Current

Market Manager

Toast
10.2016 - Current

Revel Systems, Southeast Sales Manager

08.2015 - 10.2016

Area Sales Manager / GTM advisor

Yelp
11.2012 - 08.2015

Sales Broker

BANAH International Group
09.2009 - 11.2012

Bachelor's degree - Business/Corporate Communications

Florida International University
Royce Luque