ROYCE NEWSOME
Summary
Experienced Inventory Specialist and Manager with expertise in inventory control, team leadership, and operational efficiency. Proven ability to maintain accurate stock levels, coordinate shipments, and implement effective inventory practices. Skilled in leading teams to meet organizational goals, optimize workflows, and deliver consistent results in high-pressure environments.
Overview
13
13
years of professional experience
1
1
Language
Work History
Phone Sales Representative
Xfinty
01.2025 - Current
- Developed and maintained strong customer relationships, enhancing retention and satisfaction levels.
- Utilized CRM software to track sales leads and streamline communication with potential clients.
- Conducted in-depth product presentations, effectively demonstrating features and benefits to customers.
- Collaborated with marketing teams to design targeted promotional campaigns, driving increased sales engagement.
Sales Consultant
Verizon
09.2023 - 10.2024
- Assisted customers in selecting mobile devices and service plans based on individual needs.
- Maintained in-store inventory and ensured product availability was accurately reflected in the system.
- Handled daily sales transactions and updated product information using POS systems.
- Provided technical support and resolved customer account issues with professionalism.
Supervisor
CVS Pharmacy
08.2022 - 08.2023
- Supervised daily store operations including front-end and fulfillment areas.
- Used handheld devices to manage order staging for customer pickup and inventory tracking.
- Trained team members on store policies, customer service expectations, and inventory systems.
- Resolved stock discrepancies and improved stock rotation to reduce product waste.
Supervisor
Clean Sneaker Care
05.2021 - 09.2022
- Oversaw sneaker cleaning and restoration workflows while managing a small operations team.
- Maintained product intake and release logs to ensure accurate tracking of customer orders.
- Trained new team members on cleaning procedures, customer service, and shop maintenance.
- Ensured cleanliness, organization, and supply levels were maintained in workstations.
Authenticator/Consignment Specialist
Stadium Goods
08.2020 - 05.2021
- Authenticated sneakers and streetwear items to confirm product condition and legitimacy.
- Logged and staged incoming and outgoing inventory for fulfillment and resale.
- Assisted with picking and packing orders to meet strict shipment deadlines.
- Monitored system data to ensure item descriptions and SKUs were accurate.
Operations Specialist
StockX
05.2017 - 05.2020
- Scanned, sorted, and staged products using handheld devices to support order fulfillment.
- Managed inbound inventory from sellers and prepared items for verification and shipping.
- Helped identify workflow issues and suggested adjustments that improved staging accuracy.
- Maintained a clean, organized workspace in a fast-paced e-commerce environment.
Sales/Stock Associate
Shiekh Shoes
06.2016 - 01.2017
- Received and unpacked daily shipments; ensured merchandise was properly stocked and labeled.
- Assisted customers with product selection and processed transactions at the register.
- Maintained an organized backroom and updated inventory records as needed.
- Participated in store visual merchandising and promotional display setup.
Sales/Stock Associate
NoJo Kicks
02.2013 - 06.2016
- Organized backroom stock and updated SKU entries and inventory records for efficient stock management.
- Facilitated daily shipment intake and coordinated with third-party shipping partners to ensure timely deliveries.
- Supported daily shipment intake and collaborated with third-party shipping partners.
- Ensured cleanliness and organization of store environment to enhance customer experience.
Education
High School Diploma -
Southfield High School
Southfield06-2016
Skills
- Lead Generation
- Sales Operations
- Customer Service Expert
- Client Engagement
- CRM Tools
- Promotional Strategies
- Negotiation skills
- Communication skills
- Scheduling Expert
- Coordination Skills Expert
- Detail orientation
- Process improvement
- Organizational skills
- Expediting Expert
Customer satisfaction
Timeline
Phone Sales Representative
Xfinty
01.2025 - Current
Sales Consultant
Verizon
09.2023 - 10.2024
Supervisor
CVS Pharmacy
08.2022 - 08.2023
Supervisor
Clean Sneaker Care
05.2021 - 09.2022
Authenticator/Consignment Specialist
Stadium Goods
08.2020 - 05.2021
Operations Specialist
StockX
05.2017 - 05.2020
Sales/Stock Associate
Shiekh Shoes
06.2016 - 01.2017
Sales/Stock Associate
NoJo Kicks
02.2013 - 06.2016
High School Diploma -
Southfield High School