Royce Richardson
Houston,TX
Summary
Seasoned Clothing Sales Manager with comprehensive knowledge of fashion retail industry. Equipped with strong leadership skills, excelling in team management and customer service. Proven track record in driving sales, managing inventory levels, and implementing effective merchandising strategies. Established ability to cultivate long-term customer relationships that boost brand loyalty and revenue.
Overview
2021
2021
years of professional experience
Work History
Clothing Sales Manager
JCPenney
Chalmette, LA
01.2018 - 03.2020
- Fostered a positive work environment, encouraging teamwork and employee engagement.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Conducted regular performance reviews, providing constructive feedback and coaching to improve sales skills.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Toys Associate
Toys"R"Us
Metairie, LA
01.2016 - 06.2018
- Created monthly reports for senior management summarizing operational performance metrics.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Managed risk by developing and implementing effective risk management strategies.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Office Assistant
ADT
Houston, TX
- Provided security awareness training to all employees, enhancing the overall security culture within the organization.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Managed containment of cyber threats by partnering effectively with IT departments.
Education
BBA - Business Administration
Nicholls State University
Thibodaux, LA12-2019
Skills
- Sales strategy development
- Performance analysis
- Brand promotion
- Promotions and specials
- Training and mentoring
- Promotional planning
- Staff development
- Customer service
- Management
- Sales team leadership
- Critical thinking
- Process development
- Team building
Affiliations
- I enjoy fishing , gaming ,and working out
Accomplishments
- I received employee of the month.
Timeline
Clothing Sales Manager
JCPenney
01.2018 - 03.2020
Toys Associate
Toys"R"Us
01.2016 - 06.2018
Office Assistant
ADT
BBA - Business Administration
Nicholls State University