ROYCE P. RESOSO
Dallas-Fort Worth,Texas
Summary
Mission-driven operations executive and Brigadier General with over 30 years of experience in translating strategy into disciplined execution across military, federal, nonprofit, and private-sector environments. Proven track record in building effective operating models, aligning cross-functional teams, managing complex programs, and enhancing governance and internal controls within fast-paced organizations. Strong personal and professional ties to the veteran community, complemented by senior Army Reserve leadership roles and deployment experience, underscore a commitment to supporting Warfighters and military families. Particularly adept at helping nonprofits operationalize strategic priorities across resources, research, and advocacy while fostering an entrepreneurial, mission-first culture.
Overview
31
31
years of professional experience
2
2
Certification
Work History
Chief of Staff
Defense Information Systems Agency (DISA)
Fort Meade, MD
05.2024 - Current
- Contributed to strategic decision-making as a member of the senior leadership team for a global combat support agency with over 20,000 military, civilian, and contractor personnel.
- Spearheaded executive operations to enhance joint interoperable capabilities for over 200,000 Warfighters across 150 countries.
- Facilitated alignment of executive decision support and cross-functional execution across a geographically dispersed enterprise to enhance operational efficiency.
- Managed comprehensive internal communications and executive reporting processes to support the President, Secretary of Defense, Joint Chiefs of Staff, and combatant commanders in a dynamic operational environment.
Chief Executive Officer
Star Spangled Ventures Inc. / Freedom Flex Car Wash
Anna / Allen, TX
07.2020 - Current
- Founded and scaled a veteran-owned operating company focused on automotive, real estate, and outsourcing ventures; built the operating model, governance routines, staffing approach, financial controls, and performance cadence from startup to operating business.
- Established and managed express conveyor car wash business, overseeing 2250 unlimited memberships and demonstrating strong P&L ownership.
- Directed strategic transaction planning for sale of land, building assets, and ongoing operations.
Senior DoD Leader / Brigadier General
United States Army Reserve
United States
09.2000 - Current
- Advanced through 30+ years of active and reserve service in signal cyber acquisition operations and executive leadership roles, including Deputy Commanding General, Chief of Staff, CIO/G6, COO/G3-5/7, and Brigade Commander.
- Directed and shaped operational planning, readiness management, talent development, communications, risk management, and mission execution for large, geographically distributed military organizations.
- Managed comprehensive cyber signal and theater communications efforts, ensuring alignment with global readiness objectives and operational success.
- Directed synchronization of operations planning, training, and readiness activities as G3-5/7 Division Chief/COO.
- Directed operational transformation initiatives for mission-focused organization as Brigade Commander of 505th Theater Tactical Signal Brigade.
Senior Director, Industry Strategy - National Security & Defense
DocuSign
Dallas-Fort Worth, TX
07.2022 - 12.2022
- Developed and implemented comprehensive industry strategy for public sector national security aerospace and defense, integrating efforts of product, partner marketing, and sales teams to support growth initiatives for DocuSign Agreement Cloud.
- Developed go-to-market and partnership strategies with systems integrators and defense contractors to enhance cross-functional coordination.
- Transformed market strategy into actionable initiatives, enhancing executive engagement plans and stakeholder-facing solutions.
Director, Advisor Relations
Conduent
Dallas, TX
11.2019 - 07.2022
- Spearheaded the advancement of the advisor relations program to foster collaboration, enhance influencer engagement, and identify go-to-market opportunities across public and private sectors.
- Engaged with advisory and influencer communities as company spokesperson, building market credibility and facilitating collaboration on mission-critical services.
- Streamlined communication processes and workflows to facilitate effective collaboration and execution among diverse business teams.
Director, Innovation & Enterprise Solutions
KPMG US
Dallas-Fort Worth, TX
01.2016 - 11.2019
- Established and institutionalized innovation capabilities across the U.S. member firm, focusing on digital innovation, corporate venturing, market insights, and emerging-growth strategies.
- Implemented 20+ strategic transformation initiatives that strengthened network capabilities and optimized collaboration across advisory, technology, and business functions.
VP / Global Head of Infrastructure Innovation - Digital Transformation
UST Global
Aliso Viejo, CA
02.2015 - 01.2016
- Orchestrated comprehensive digital transformation and go-to-market strategies for global infrastructure managed services, aligning technology platforms with operating models and enhancing sales enablement initiatives.
Senior Director / Global Practice Leader
Hewlett-Packard Enterprise Services
Plano, TX
10.2000 - 03.2015
- Managed comprehensive portfolio strategy and resource allocation for cloud offerings, ensuring alignment with organizational objectives.
Education
Master's Degree - Military Strategic Studies
The United States Army War College
Carlisle, PAMaster of Science - Engineering Management
Southern Methodist University
Dallas, TXBachelor of Science - Computer Science
St. John's University
New York, NYExecutive Education - Product Management
Cornell Johnson Graduate School of Management
Ithaca, NYSkills
- Strategic Planning
- Operational framework development
- Organizational Design
- Program Management
- Process Improvement
- Compliance & Risk Management
- Budgeting & Resource Allocation
- Board & Executive Reporting
- Nonprofit Governance
- Cross-Functional Collaboration
- Stakeholder Engagement
- Veteran Advocacy
Certification
- Certified SAFe Product Owner/Product Manager
- Contracting Management Certification
- Active TS/SCI Security Clearance
COO VALUE PROPOSITION
- Strategic execution: Convert CEO/Board priorities into operating plans, decision forums, KPIs, dashboards, governance routines, and accountable cross-functional execution.
- Operational scale: Lead enterprise operations, organizational infrastructure, workflow redesign, technology platforms, and internal systems across complex, high-growth environments.
- Program delivery: Oversee multi-stakeholder programs, timelines, resourcing, risks, performance reporting, and continuous improvement across mission-critical initiatives.
- Culture and leadership: Build high-performing teams rooted in accountability, transparency, mission alignment, initiative, and shared ownership.
- Veteran mission credibility: Senior Army Reserve officer and combat-zone contracting leader with firsthand understanding of veteran transition, mental health, trauma, and family readiness issues.
SELECTED DEPLOYMENT / RISK & COMPLIANCE EXPERIENCE
- Contingency Contracting Officer | Department of Defense - Afghanistan | 2012
- Deployed to Afghanistan as a contingency contracting officer responsible for private security contractors across southern Afghanistan, overseeing contractor performance, compliance, risk mitigation, and policy adherence in a high-risk operational environment.
MISSION & COMMUNITY
Volunteer, Catholic Charities of Dallas | Veteran-owned business founder | Senior Army Reserve leader committed to improving outcomes for veterans, service members, and military families
Timeline
Chief of Staff
Defense Information Systems Agency (DISA)
05.2024 - Current
Senior Director, Industry Strategy - National Security & Defense
DocuSign
07.2022 - 12.2022
Chief Executive Officer
Star Spangled Ventures Inc. / Freedom Flex Car Wash
07.2020 - Current
Director, Advisor Relations
Conduent
11.2019 - 07.2022
Director, Innovation & Enterprise Solutions
KPMG US
01.2016 - 11.2019
VP / Global Head of Infrastructure Innovation - Digital Transformation
UST Global
02.2015 - 01.2016
Senior Director / Global Practice Leader
Hewlett-Packard Enterprise Services
10.2000 - 03.2015
Senior DoD Leader / Brigadier General
United States Army Reserve
09.2000 - Current
Master's Degree - Military Strategic Studies
The United States Army War College
Master of Science - Engineering Management
Southern Methodist University
Bachelor of Science - Computer Science
St. John's University
Executive Education - Product Management
Cornell Johnson Graduate School of Management