Dynamic professional with a proven track record at Saints Joachim & Anne Nursing & Rehab Center, excelling in data collection and fostering community relationships. Skilled in information security and complaint resolution, adept at improving service delivery by over 30%. Known for exceptional follow-up skills and a commitment to safety and nutrition standards.
Overview
22
22
years of professional experience
Work History
Food Service Representative
Morristown Memorial Center
07.2014 - Current
Sets up assigned station in work area. Maintains neat work environment.
Maintains merchandising in service areas. Periodically inspects for neatness and cleanliness and takes corrective action as needed.
Prepares, portions, assembles and labels patient/resident and non-patient/resident food items.
Works all stations on patient tray line.
Checks for appropriate food items prior to start of meal for assigned station. Notifies supervisor of any missing items or problems
Performs side work such as preparing specials, setting up stations, wrapping silverware.
Works in dish room, scraping trays, loading and unloading dish machine and sorting silverware, if required.
Has been trained and has knowledge of all chemicals used in the department, their uses, potential hazards, what Material Safety Data Sheets are and where they are stored
Delivers patient trays using scanning procedure, checking two patient identifiers (name and DOB), and adhering to hand hygiene/ PPE requirements for each delivery.
Adheres to all established systems and training programs to provide a safe environment. Complies with all OSHA regulations and other local, state and federal regulations.
Resident Services Supervisor
Saints Joachim & Anne Nursing & Rehab Center
02.2003 - 04.2012
Maintain thorough knowledge of the business, as well as an understanding of how that impacts the other entities of contact
Monitor, coordinate, and communicate the strategic objectives of the business
Collaborate and communicate successfully with other entities outside of the business
Work with other staff members to develop a greater understanding of the business and any issues that arise
Develop and foster relationships with the community, stakeholders, and other entities
Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the the rehabilitation centers
Compile reports about particular incidents, events, or updates about an important issue for the rehabilitation center.
Proactively solve conflicts and address issues that could occur between the residents, other residents & staff.
Promptly respond to incidents and other events as necessary
Act as a positive representation of Joachim & Anne to the community.