ROZANA SAHAMI
San Diego,CA
Summary
A highly accomplished operational support specialist with a results-driven approach to investigative vetting, personnel security, and mission readiness. Proficient in executing end-to-end recruitment operations within the Department of Homeland Security (DHS) framework, excelling in admissibility vetting, suitability adjudication, and federal regulatory compliance. Expert at leveraging data-driven operational assessments to identify workforce bottlenecks and optimize surge staffing capabilities for high-priority law enforcement missions. Committed to maintaining the highest standards of integrity and security oversight to enhance organizational success and mission continuity.
Overview
11
11
years of professional experience
Work History
Human Resources Generalist/HR Business Partner
U.S Customs and Border Protection Contractor
01.2024 - Current
- Vetting & Compliance Oversight: Spearheaded the comprehensive vetting and intake process for mission-critical personnel, ensuring 100% of candidates met strict Department of Homeland Security (DHS) suitability and federal admissibility standards prior to onboarding.
- Investigated complex employee complaints, gathered statements and documentary evidence, and prepared detailed reports of findings.
- Conducted background inquiries and suitability interviews to determine eligibility for federal positions.
- Collaborate with management in leadership development, organizational development, & policy development/implementation.
- Oversee regulatory compliance with labor and employment laws and assist in establishing and maintaining performance management systems, including training and improvement programs.
- Lead employee onboarding programs, training regimens, and development initiatives, including employee compensation and administering benefits programs.
- Establish effective communication channels to facilitate information flow across departments.
- Conduct exit interviews and guide and support managers and employees on employee relations issues, investigating and resolving complaints and grievances.
- Monitor and analyze trends in employee relations, recommending proactive solutions to address emerging issues.
- Collaborate with HR and legal teams to ensure adherence to employment laws and regulations. Manage employee discipline and performance improvement processes.
Human Resources Assistant
Lilly Biotechnology Center
San Diego, CA
01.2022 - 01.2024
- Managed all aspects of recruiting, from resume review to interview scheduling, ensuring a smooth and timely hiring process with candidates.
- Spearheaded the development and execution of HR policies aligned with organizational goals and industry benchmarks, ensuring compliance with regulatory standards.
- Acted as a pivotal mediator in resolving conflicts, providing clear policy guidance and support to foster positive employee relations.
- Maintained strict compliance with local and national regulations by formulating and implementing HR policies, continually adapting to evolving legal landscapes.
- Employee onboarding and training initiatives.
- Executed disciplinary actions judiciously, ensuring fairness and adherence to established protocols to uphold a harmonious work environment.
- Performance improvement programs.
- Provided empathetic and confidential counseling services to address both personal and professional challenges, fostering employee well-being.
- Upheld company standards with precision in onboarding and offboarding procedures, meticulously maintaining compliance records to meet regulatory requirements.
Human Resources Representative
California Employee Advocates
San Diego, CA
01.2019 - 01.2022
- Developed and implemented customized HR policies, ensuring alignment with organizational objectives and compliance with legal standards.
- Conducted interviews, managed offers, and ensured compliant pre-hire processes, reducing time-to-fill and enhancing team productivity.
- Offered counseling services to employees, and investigated employee complaints.
- Designed and executed innovative onboarding programs and training initiatives, fostering employee growth and enhancing organizational performance.
- Ensured strict adherence to local and national regulations, regularly updating policies to reflect evolving legal requirements.
- Equipped supervisors with essential skills for effective disciplinary action and conflict resolution, promoting consistency and fairness across the organization.
- Provided compassionate counseling services, serving as a trusted intermediary between employees and management to foster open communication and trust.
Human Resources Generalist
Labyrinth
San Diego, CA
01.2017 - 01.2019
- Led end-to-end recruitment processes, optimizing the acquisition of top-tier talent and ensuring seamless onboarding experiences.
- Provided comprehensive support in staff management, cultivating a positive work culture through adept communication and proactive issue-resolution strategies.
- Implemented efficient time management practices by overseeing employee time tracking systems and delivering weekly metrics reports for enhanced departmental insights and productivity.
- Spearheaded initiatives to enhance employee engagement through streamlined workflow processes and proficient transaction handling, fostering a culture of productivity and satisfaction.
- Administered IT systems, including SharePoint, HRIS, and ATS, guaranteeing uninterrupted functionality and optimal utilization of technology resources.
Human Resources Generalist
CCS Global Tech
San Diego, CA
01.2015 - 01.2017
- Designed and implemented a customized global onboarding process, ensuring seamless employee integration and heightened onboarding experiences.
- Oversaw comprehensive HR functions from inception to execution, including new hire procedures, training initiatives, employee relations, benefits administration, payroll processing, and regulatory compliance.
- Provided timely resolution to employee inquiries, maintained meticulous HR documentation, and ensured the accuracy of personnel records in HRIS systems, upholding data integrity and compliance standards.
- Produced concise analytical reports on HR metrics to support compliance efforts, enabling informed decision-making and adherence to regulatory guidelines.
- Collaborated in talent acquisition and recruitment endeavors, contributing to the recruitment of top-tier talent and fortifying the organizational workforce with skilled professionals.
Education
MBA - Human Resource Management
National University
Bachelor of Science - Geology
Shiraz Azad University
Skills
- Team Leadership & Force Management
- Recruiting, Selection & Onboarding
- Critical Thinking & Investigative Analysis
- Communication
- Negotiation
- Problem-Solving
- Operational Liaison & Strategic Communication
- Conflict Resolution
- People Management
- Employee Engagement
- Policy Development
- Staff Management
- Process Enhancement
- Stakeholder Relationship Management
- Compliance Management
- Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)
- UKG system - Human Capital Management (HCM) Software
- Workday
- SharePoint
- People Soft Software
PROFESSIONAL ATTRIBUTES
- Efficiently oversees all facets of the recruitment process, including conducting interviews, phone screenings, publishing targeted job ads, and collaborating with job agencies to attract top-tier candidates.
- Ensures strict adherence to HR laws and regulations, minimizing legal risks and fostering a fair and compliant workplace.
- Utilizes performance evaluation metrics and data to make informed decisions, optimize processes, and elevate organizational performance, demonstrating a strategic and analytical approach.
- Demonstrates proficiency in using applicant tracking systems (ATS) and various HR software such as Workday, SharePoint, UKG, and other recruitment technologies.
Timeline
Human Resources Generalist/HR Business Partner
U.S Customs and Border Protection Contractor
01.2024 - Current
Human Resources Assistant
Lilly Biotechnology Center
01.2022 - 01.2024
Human Resources Representative
California Employee Advocates
01.2019 - 01.2022
Human Resources Generalist
Labyrinth
01.2017 - 01.2019
Human Resources Generalist
CCS Global Tech
01.2015 - 01.2017
MBA - Human Resource Management
National University
Bachelor of Science - Geology
Shiraz Azad University