Rozlin Mckay
Harrah
Summary
Dynamic and detail-oriented employee with experience at Walmart and Natalie’s Elf Shelf Warehouse. Proven ability in order fulfillment and quality control, complemented by strong communication skills. Recognized for training new employees and enhancing team efficiency, while consistently meeting deadlines and maintaining high standards in packaging and organization.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Natalie’s Elf Shelf Warehouse
Harrah
10.2025 - 12.2025
- Coordinated incoming and outgoing shipments to ensure timely delivery.
- Operated forklifts and pallet jacks for efficient material handling
- Trained new employees on safety protocols and operational procedures.
- Conducted regular inspections to uphold cleanliness and organization standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Online Personal Shopper
Walmart
Choctaw, OK
09.2023 - 08.2025
- Managed order processing and ensured timely delivery of purchases.
- Communicated effectively with clients to address inquiries and resolve issues.
- Operated and maintained online order fulfillment systems to enhance efficiency in order processing.
- Assisted customers with inquiries regarding products, services, and order statuses to improve satisfaction.
- Trained new associates on operational procedures and best practices for online grocery management.
- Implemented quality control measures to ensure accuracy of orders prior to dispatch to customers.
- Analyzed feedback from customers to identify areas of improvement within the online shopping experience.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
Daycare Teacher
Small Society Child Development Center
Del City
01.2022 - 09.2023
- Designed engaging lesson plans to promote cognitive and social development in children.
- Facilitated daily activities, ensuring a safe and nurturing environment for all participants.
- Monitored children's progress and provided feedback to parents on developmental milestones.
- Collaborated with colleagues to create inclusive programs tailored to diverse learning needs.
- Implemented behavioral management strategies to foster positive interactions among children.
- Organized parent-teacher meetings to discuss student performance and address concerns effectively.
- Developed educational materials that support hands-on learning experiences for young children.
- Trained new staff on classroom management techniques and educational best practices.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Education
High School Diploma -
Harrah Highschool
Harrah, OK05.2021
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Clear communication
- Attention to detail
- Problem-solving
- Sorting and labeling
Timeline
Warehouse Worker
Natalie’s Elf Shelf Warehouse
10.2025 - 12.2025
Online Personal Shopper
Walmart
09.2023 - 08.2025
Daycare Teacher
Small Society Child Development Center
01.2022 - 09.2023
High School Diploma -
Harrah Highschool