Rozlynn Licon
Odessa,TX
Summary
Offering caring and empathetic approach with strong desire to learn and grow in healthcare setting. Brings foundational knowledge in patient care principles and demonstrates ability in performing essential tasks such as taking vital signs and assisting with daily living activities. Ready to use and develop skills in communication and patient support in nursing school.
Overview
12
12
years of professional experience
Work History
Unit PT-Clerk
Odessa Regional Medical Center
09.2024 - Current
- Prepares medical records for discharged patients and new admissions
- Stocks cribs,warmers,delivery carts and labor rooms
- Transcribes physician's orders in the computer
- Logs all patients in the logbooks and in computer upon admission,delivery, transfer or discharge
- Communicates appropriately and clearly to charge nurse, coworkers and physicians.
- Consults other departments, as appropriate, to provide for an interdisciplinary approach to the patients needs.
- Responsible for ordering supplies
- Retrieves all lab results and brings results to the attention of the charge nurse
- Demonstrates an ability to be flexible,organized and function under stressful situations.
- Responsible for scheduling inductions, C-section, or any maternal procedure.
- Provided emotional support to patients and families, ensuring a comfortable environment during hospital stays.
- Provide excellent patient care to our moms and any family member.
- Manage and operate equipment safely and correctly
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Physician Practice Coordinator
Odessa Regional Medical Center- Clinic Cardiology
07.2021 - 09.2024
- Collaborated with physicians to establish strategic plans for service expansion, practice growth, and quality enhancement initiatives.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted physicians in performing diagnostic procedures, such as angiograms and stress tests, contributing to accurate diagnoses and prompt interventions.
Physician Practice Coordinator
Odessa Regional Medical Center-Clinic Family Med
08.2018 - 07.2022
- Collaborated with physicians to establish strategic plans for service expansion, practice growth, and quality enhancement initiatives.
- Streamlined office operations by evaluating and optimizing administrative procedures and staff utilization.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Maximized employee satisfaction by creating an inclusive work environment that encouraged open dialogue about challenges or concerns within the practice.
- Ensured compliance with all relevant regulatory requirements through meticulous documentation, recordkeeping, and reporting practices.
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
Financial Care Specialist
Odessa Regional Medical Center
09.2013 - 08.2018
- Conducted detailed patient financial assessments to identify suitable payment plans, enhancing hospital's revenue cycle.
- Reduced hospital bad debt through proactive communication with patients about their financial responsibilities.
- Maintained up-to-date knowledge on evolving healthcare regulations, sharing insights with colleagues for continuous improvement.
- Enhanced efficiency of billing process by advocating for adoption of electronic health records and billing systems.
- Negotiated payment plans with patients, maintaining a high rate of successful payments.
- Improved cash flow by proactively monitoring aging accounts receivables and implementing effective collection strategies.
- Conducted thorough audits of patient accounts to identify discrepancies and prevent potential revenue loss.
- Educated patients on available financial assistance programs, guiding them through application processes when needed.
- Trained new staff on patient financial services best practices, elevating overall performance of financial counseling team.
Admissions Registrar
Odessa Regional Medical Center
12.2012 - 09.2013
- Registered and verified patient records before triage with most up-to-date information.
- Processed medical insurance claims and payments.
- Communicated within other department regarding patient care
- Scanned and verified Insurance Card and DL
- Collected all Admission forms, HIPPA forms,Notice of Privacy Practice, and consents.
- Answered Calls
Education
No Degree - Nursing
Odessa College
Odessa, TXHigh School Diploma -
Permian High School
Odessa, TX05-2010
Skills
- Teamwork and collaboration
- Excellent communication
- Task prioritization
- CPR certification
- IV insertion
- Vital signs monitoring
- Basic life support
- Patient services
- EKG interpretation
- Basic nursing care
Employee of the Month Odessa Regional Medical Center in 2018
I was nominated for Employee of the Month in 2018 for going over and beyond for a patient that was scheduled to have a bariatric procedure and during that time the hospital was transitioning to a new system and I was a super user we were having to work long hours to make sure that all the patients that were being admitted were crossed over with the correct date and time of admissions and were having to make sure that the nurses had what they needed on the floors. It was a very busy time and we would run into allot of problems so I was having to help with that on top of making sure that my patients were getting the financial counseling they needed in order to have there procedure done. This specific patient I was having to go back and forth with the doctors office and the insurance company regarding her authorization in most cases you have to have a medical necessity in order for the insurance to approve the procedure and I was finally able to get the approval from the insurance and the patient was able to get her procedure done.
Employee of the Month in 2023 Odessa Regional
I was nominated for employee of the month for the clinic side of Odessa Regional were I worked closed with a Cardiologist and a Family Physician. I was nominated for my hard work and dedication to my clinic. I was notice for always going out of my way not only for my staff but fo my patients were I enjoyed taking care of them.
Timeline
Unit PT-Clerk
Odessa Regional Medical Center
09.2024 - Current
Physician Practice Coordinator
Odessa Regional Medical Center- Clinic Cardiology
07.2021 - 09.2024
Physician Practice Coordinator
Odessa Regional Medical Center-Clinic Family Med
08.2018 - 07.2022
Financial Care Specialist
Odessa Regional Medical Center
09.2013 - 08.2018
Admissions Registrar
Odessa Regional Medical Center
12.2012 - 09.2013
No Degree - Nursing
Odessa College
High School Diploma -
Permian High School
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