Desired Job Title
Substitute TeacherSales Associate ManagerHouse ManagerAdministrative Generalist / Resource CoordinatorWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Rio Rancho, NM, USRio Rancho, NM
Open to relocation: No
Open To Work
Rhea P Oswald
Rio Rancho,NM
Work Preference
Summary
Community-focused leader with over 10 years in operations management and customer relations. Proven ability to build partnerships with local organizations, resolve conflicts, and ensure high customer satisfaction. Committed to fostering positive experiences and enhancing neighborhood well-being.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Kelly Education Services
Albuquerque
11.2024 - Current
- Communicated effectively with families, staff, and students to foster supportive learning environments.
- Adapted quickly to changing environments, ensuring smooth transitions in classroom operations.
- Maintained confidential records and documentation, safeguarding student privacy and compliance.
Sales Associate Manager
Corrales Teas & Chocolates
Corrales
02.2023 - Current
- Managed inventory and merchandising to optimize sales transactions.
- Oversaw daily operations to ensure exceptional customer service and satisfaction.
- Resolve customer concerns and build long-term customer relationships.
- Independently oversee business operations during the owner's absence.
- Conduct educational classes to enhance student understanding of subjects. and communicate information clearly.
House Manager
North Eastern Services
12.2016 - 02.2018
- Coordinated residential operations, staff schedules, finances, appointments, and training to ensure seamless functionality.
- Upheld high service standards and ensured operational accountability to maintain quality care.
- Supervised daily operations and staff activities in residential settings.
- Coordinated care plans and service delivery for individual residents.
- Managed budgets and resources for household necessities and services.
Administrative Generalist / Resource Coordinator
Community Health Partners
07.2013 - 09.2016
- Coordinated office operations, including scheduling, phone management, record-keeping, and supply inventory.
- Established partnerships with government agencies and community organizations to enhance resource access.
- Streamlined patient referral process to specialists and improved community outreach efforts.
- Provided outstanding customer service in a fast-paced environment.
Education
Associate of Applied Science - Social Work
Zane State College
Zanesville, OH06.2010
Level I PreK–12 Substitute Teaching License -
State of New Mexico
Skills
- Sales Support
- Sales Presentations
- Operations Management
- Resident & Customer Relations
- Conflict Resolution
- Community Engagement
- Community partnerships
- Staff training
- Microsoft Office
- Organization
- Problem Solving
- Communication
Community Leadership
- Open Arts Studio, Board Member
- Heartstrings Theatre Company, Board Member
- CommunityWest Outreach, Board Member
- Food & Clothing Bank, Board Member
- West Yellowstone Ski Rendezvous, Planning Committee
- Rio Rancho Creative Crossroads, Lead Camp Teacher
Custom
Personal Computer Specialist Certificate
Timeline
Substitute Teacher
Kelly Education Services
11.2024 - Current
Sales Associate Manager
Corrales Teas & Chocolates
02.2023 - Current
House Manager
North Eastern Services
12.2016 - 02.2018
Administrative Generalist / Resource Coordinator
Community Health Partners
07.2013 - 09.2016
Associate of Applied Science - Social Work
Zane State College
Level I PreK–12 Substitute Teaching License -
State of New Mexico