Ricardo Diaz De Leon
Hayward,CA
Summary
Focused Security Manager bringing 8 years of experience in security landscape. Reliable and dedicated with passion for reducing corporate liabilities. Skilled managing, training and developing security team members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
GSOC Specialist
SIS
San Francisco , CA
2023.11 - Current
- Tracked and reported on key performance indicators related to GSOC operations.
- Monitored security cameras to identify and respond to suspicious activity.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Supervisor
Allied Universal Security Services
Palo Alto , CA
2022.02 - 2023.11
- Coached staff members to develop long-term career goals.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Account Manager
Juniper Networks
Santa Clara , CA
2020.12 - 2022.02
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Acted as main point of contact in matters relating to client concerns and needs.
- Reduced process lags by training employees on best practices and protocols.
- Recruited, hired and trained new hires to optimize profitability.
Lead Security Supervisor
Allied Universal Security Services
Foster City , CA
2018.07 - 2020.11
- Managed security staff schedules for shifts.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Led security team and contributed to on-call shifts.
Security Officer
Allied Barton
San Jose , CA
2015.04 - 2018.07
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Investigated reported incidents to protect company assets.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA2015-04
Skills
- CCTV Monitoring
- Incident Reporting
- Security Team Coordination
- Security Regulation Enforcement
- Coaching and Mentoring
Certification
- CPR, AED, OXYGEN ADMINISTRATOR, GUARD CARD
Timeline
GSOC Specialist
SIS
2023.11 - Current
Supervisor
Allied Universal Security Services
2022.02 - 2023.11
Account Manager
Juniper Networks
2020.12 - 2022.02
Lead Security Supervisor
Allied Universal Security Services
2018.07 - 2020.11
Security Officer
Allied Barton
2015.04 - 2018.07
High School Diploma -
Arroyo High School
- CPR, AED, OXYGEN ADMINISTRATOR, GUARD CARD
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