Ricardo Diaz De Leon
Hayward,CA
Summary
Focused Security Manager bringing 8 years of experience in security landscape. Reliable and dedicated with passion for reducing corporate liabilities. Skilled managing, training and developing security team members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
GSOC Specialist
SIS
San Francisco, CA
11.2023 - Current
- Tracked and reported on key performance indicators related to GSOC operations.
- Monitored security cameras to identify and respond to suspicious activity.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Supervisor
Allied Universal Security Services
Palo Alto, CA
02.2022 - 11.2023
- Coached staff members to develop long-term career goals.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Account Manager
Juniper Networks
Santa Clara, CA
12.2020 - 02.2022
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Acted as main point of contact in matters relating to client concerns and needs.
- Reduced process lags by training employees on best practices and protocols.
- Recruited, hired and trained new hires to optimize profitability.
Lead Security Supervisor
Allied Universal Security Services
Foster City, CA
07.2018 - 11.2020
- Managed security staff schedules for shifts.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Led security team and contributed to on-call shifts.
Security Officer
Allied Barton
San Jose, CA
04.2015 - 07.2018
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Investigated reported incidents to protect company assets.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA04-2015
Skills
- CCTV Monitoring
- Incident Reporting
- Security Team Coordination
- Security Regulation Enforcement
- Coaching and Mentoring
Certification
- CPR, AED, OXYGEN ADMINISTRATOR, GUARD CARD
Timeline
GSOC Specialist
SIS
11.2023 - Current
Supervisor
Allied Universal Security Services
02.2022 - 11.2023
Account Manager
Juniper Networks
12.2020 - 02.2022
Lead Security Supervisor
Allied Universal Security Services
07.2018 - 11.2020
Security Officer
Allied Barton
04.2015 - 07.2018
High School Diploma -
Arroyo High School
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