Ryan Record
Lubbock,TX
Summary
Professional service leader with strong focus on team collaboration, pest management, and customer service. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pest Control Service Manager
Fox Pest Control
03.2015 - Current
- Conduct detailed inspections for signs of pest infestations to provide accurate service quotes.
- Effectively communicate with customers and office regarding service needs and ensure satisfaction.
- Maintain up-to-date knowledge of pesticide protocols, laws, and regulations to ensure safe application practices were in place.
- Train and mentor new and existing employees to promote consistent and up-to-date service quality.
- Inspect ongoing and completed work to uphold company standards.
- Address customer complaints and work toward effective resolutions.
- Oversee equipment functionality and ensure compliance with state and federal regulations.
- Schedule services and manage electronic documentation related to pest control operations.
- Lead weekly team meetings, providing coaching, counseling, and performance evaluations.
Carpenter
ZM CONSTRUCTION LIMITED
10.2014 - 04.2015
- Executed insulation and drywall work, painting, demolition, tile, and trim installations.
- Installed cabinets and appliances while utilizing various tools and equipment.
- Worked with materials including wood, plastic, and fiberglass, ensuring high-quality craftsmanship.
- Utilized pneumatic, power, and measuring tools.
Carhop
SONIC Drive-In
01.2014 - 12.2014
- Provided excellent customer service through effective communication and team collaboration.
- Assisted guests with menu inquiries and resolved complaints efficiently.
- Maintained a clean and organized work environment to enhance customer experience.
Painter
Tnt Restoration Inc
01.2013 - 01.2014
- Prepared surfaces and applied paints and finishes to both interior and exterior surfaces.
- Maintained cleanliness of work areas and ensured proper handling of tools and equipment.
- Conducted thorough examinations of painted surfaces to assess maintenance needs.
Aviation Support Equipment Technician
US Navy
07.2009 - 05.2012
- Performed preventive and corrective maintenance on aviation support equipment by utilizing schematics.
- Troubleshot and repaired electrical, diesel engine, steering, and suspension systems.
- Conducted inspections, tests, and repairs while adhering to safety protocols.
Education
Associate of Science - AS - Wildlife, Fish and Wildlands Science and Management
South Plains College
05-2022
High School Diploma -
Coronado High School
05.2009
Skills
- Effective Communication
- Team leadership
- Multitasking and organization
- Problem-solving
- Staff training and development
- Policy and procedure enforcement
- Customer Service Excellence
Websites
Certification
- General Pest And Termite Worker
- Pesticide Applicator
Timeline
Pest Control Service Manager
Fox Pest Control
03.2015 - Current
Carpenter
ZM CONSTRUCTION LIMITED
10.2014 - 04.2015
Carhop
SONIC Drive-In
01.2014 - 12.2014
Painter
Tnt Restoration Inc
01.2013 - 01.2014
Aviation Support Equipment Technician
US Navy
07.2009 - 05.2012
High School Diploma -
Coronado High School
Associate of Science - AS - Wildlife, Fish and Wildlands Science and Management
South Plains College
Similar Profiles
William SolórzanoWilliam Solórzano
Pest Control Technician at Fox Pest ControlPest Control Technician at Fox Pest Control
Eligh AshcroftEligh Ashcroft
Salesperson at Fox Pest ControlSalesperson at Fox Pest Control
Chase GarlickChase Garlick
Finance Manager at FM Services, LLC (dba: Fox Pest Control)Finance Manager at FM Services, LLC (dba: Fox Pest Control)