Experienced professional with a proven track record in leading service teams and enhancing customer satisfaction. Adept in developing tailored treatment plans and therapeutic strategies while utilizing evidence-based practices to support client well-being and growth. Demonstrated success in streamlining operations, improving service delivery, and implementing effective problem-solving strategies.
Overview
15
15
years of professional experience
Work History
Therapeutic Therapist III
Mississippi State Hospital
07.2019 - Current
Provide constructive, therapeutic, and rehabilitative art instruction to patients.
Provide a safe and effective environment where one feels comfortable learning and producing art.
Provide educational material (pamphlets, worksheets, samples, demonstrations) of artworks, art-making techniques, and information about artists.
Assess clients' level of functioning to provide appropriate lessons that promote the use of gross/fine motor skills as well as enhance those skills.
Provide art supplies and materials during group sessions.
Provide individual and group therapy sessions to patients suffering from mental health issues.
Build strong rapport with clients, fostering trust and open communication for practical therapy sessions.
Maintain detailed notes and documentation, ensuring effective progress tracking and continuity of therapeutic services.
Mental Health Technician
University of Mississippi Medical Center
11.2018 - 07.2019
Monitored patients' progress, documenting changes in behavior and updating treatment plans accordingly.
Performed scheduled safety checks and documented results to establish patients' well-being.
Implemented therapeutic interventions to help patients manage mental health difficulties.
Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality.
Helped patients with meals, activities of daily living (ADLs), and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Developed and maintained positive relationships with clients to create a safe and supportive environment.
Director of Anaplasty
Alatheia Prosthetics Rehabilitation Center
12.2013 - 12.2018
Developed and maintained positive relationships with clients to create a safe and supportive environment.
Designed and fabricated prosthetic skin covers based on design specifications.
Inspected finished products for quality and adherence to customer specifications.
Ensured personal safety through careful tool operation, protective equipment, and proper ventilation systems.
Conducted fittings with clients and adjusted any fit or look alterations.
Communicated the benefits and limitations of prosthetic restoration to patients and demonstrated empathetic listening.
Collaborated with cross-functional teams to identify opportunities for process improvement, increasing productivity.
Responded to and addressed client concerns and issues promptly and effectively by leveraging strong interpersonal skills and sound judgment in decision-making processes.
Developed and executed strategic plans for service delivery, resulting in increased efficiency.
Recreational Therapist I
Boswell Regional Center
12.2009 - 12.2013
Created positive working relationships with clients, staff, and community members by being respectful, actively listening, and asking appropriate questions.
Tracked program attendance and monitored class size to gauge the effectiveness of programs.
Guided clients in safe exercise, considering individualized physical limitations, and provided reachable goal-oriented challenges.
Encouraged clients to engage in group fitness classes and other gym activities to meet fitness and social goals.
Conducted analysis to address areas that needed improvement, which led to more personalized-centered goals being met.
Implemented group and individual community activities to ensure a meaningful therapeutic recreational program.
Carefully evaluated clients' needs and assisted them in achieving personal fitness goals.
Worked closely with the Interdisciplinary team to tailor activities that reinforce other programming goals.
Participated in recommending clients for community integration based on documented progress and activity participation.
Education
Master of Public Administration -
Belhaven University
05-2025
Bachelor of Arts - Studio Art
Jackson State University
Jackson, MS
05-2008
Psychology
Grambling State University
Grambling, LA
High School Diploma -
Murrah High School
Jackson, MS
05-2002
Skills
Treatment Planning
Relationship building
Strategic planning
Creativity and innovation
Project coordination
Verbal and written communication
Crisis intervention
Behavior modification
Progress assessment
One-on-one support
Group therapy facilitation
Intervention planning
Accomplishments
Achieved patient and client goals by completing tailored treatment plans with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets and progress reports.
Activities
2019-Current, Mississippi Artist’s Guild
2013, Boswell Regional Center Morale Committee
2009-2013, Special Olympics Area 2 Athletics Head Coach
2008, Jackson State University, Student Juried Show
2005-2008, The Artist's Club, Jackson State University
2008, Jackson State University Student Juried Show- Best of show
2008, Jackson State University Student Juried Show- Dean purchase award
2005, Jackson State University, 2D-3D Show
2003, Grambling State University Student Art Show
2003, Grambling State University Student Art Show- Third Place
2002, Grambling State University Ambassador Scholarship
Languages
Chinese (Mandarin)
Limited Working
Timeline
Therapeutic Therapist III
Mississippi State Hospital
07.2019 - Current
Mental Health Technician
University of Mississippi Medical Center
11.2018 - 07.2019
Director of Anaplasty
Alatheia Prosthetics Rehabilitation Center
12.2013 - 12.2018
Recreational Therapist I
Boswell Regional Center
12.2009 - 12.2013
Master of Public Administration -
Belhaven University
Bachelor of Arts - Studio Art
Jackson State University
Psychology
Grambling State University
High School Diploma -
Murrah High School
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