Rebecca Tolbert
Lee's Summit,MO
Summary
Dedicated and compassionate Registered Nurse with a progressive 20 year career history in direct patient care, triage, and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Commitment to confidentiality of information at all times.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Home Health RN Case Manager
Novus Lifecare
11.2023 - Current
- Enhanced patient outcomes by developing personalized care plans and coordinating interdisciplinary team collaboration.
- Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
RN Hospice Case Manager
Interim Hospice
08.2022 - 02.2023
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
Clinical Supervisor- Home Care
Integrity Home Care & Hospice
10.2021 - 08.2022
- Responded to crisis situations with calm and professional approach to optimize support.
- Facilitate hiring of qualified nursing personnel by interview applicants and making recommendations for employment.
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Identified nurses' and staff training needs and devised training programs to close gaps.
Admission RN- Home Health
Visiting Nurses Association
01.2020 - 07.2021
- Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
- Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses.
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Worked to improve and enhance patient lives through effective and compassionate care.
Registered Nurse Case Manager
Novus Life Care Home Health Services
04.2019 - 12.2019
- Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses
- Traveled to patients' homes on a daily basis to assess health conditions and provide a superior level of nursing care
- Provided complete care to home health patients, including physical assessments, medication and chronic disease management
- Collaborated with PT, OT, RT, and ST on evaluation of care plan outcomes, implementing or adjusting interventions accordingly
Nurse Manager
Two Rivers Behavioral Health System
01.2018 - 02.2019
- Reviewed department performance and adjusted coverage to compensate for changing conditions
- Exercised exemplary clinical judgment when making care decisions
- Supervised, scheduled and directed the performance of nursing staff
- Ensured safety and well-being of patients
Registered Nurse Case Manager/Program Manager
Cornerstones Of Care
11.2014 - 11.2017
- Evaluated the healthcare needs, goals for treatment and available resources of each patient and connected them with optimal providers and care
- Administered physical examinations and documented history of current and previous conditions, illnesses and injuries
- Created and maintained computerized record management systems to record and process data and generate reports
- Oversaw and managed 18 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism
Triage Nurse, Intake And Assessments
Two Rivers Behavioral Health System
06.2011 - 11.2014
- Partnered with team of registered nurses, social workers, therapists, and physicians to achieve overall well-being of all patients
- Communicated directly with individuals and their families to inform them of eligibility requirements, application details, payment methods and the applicants' legal rights during the intake assessment
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
Patient Care Technician
St. Luke's Health System
09.2003 - 10.2010
- Interacted effectively with patients, families, staff and other hospital department staff to deliver a high level of customer service and teamwork
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment
- Assisted patients with activities of daily living under guidance of a Registered Nurse
- Demonstrated ability to lead and motivate outstanding healthcare teams
Education
Associate of Applied Science - Professional Nursing
MCC-Penn Valley School Of Professional Nursing
Kansas City, MO2011
Skills
- Quality assurance
- Strategic decision-making
- Patient evaluation
- High level of autonomy
- Strong clinical judgment
- Case management
- Physical assessments
- Solution-based interventions
Certification
- Registered Nurse in Missouri, Kansas
- BLS certified
Timeline
Home Health RN Case Manager
Novus Lifecare
11.2023 - Current
RN Hospice Case Manager
Interim Hospice
08.2022 - 02.2023
Clinical Supervisor- Home Care
Integrity Home Care & Hospice
10.2021 - 08.2022
Admission RN- Home Health
Visiting Nurses Association
01.2020 - 07.2021
Registered Nurse Case Manager
Novus Life Care Home Health Services
04.2019 - 12.2019
Nurse Manager
Two Rivers Behavioral Health System
01.2018 - 02.2019
Registered Nurse Case Manager/Program Manager
Cornerstones Of Care
11.2014 - 11.2017
Triage Nurse, Intake And Assessments
Two Rivers Behavioral Health System
06.2011 - 11.2014
Patient Care Technician
St. Luke's Health System
09.2003 - 10.2010
Associate of Applied Science - Professional Nursing
MCC-Penn Valley School Of Professional Nursing
Similar Profiles
Megan Faye MillerMegan Faye Miller
Community Liaison at Novus Lifecare Home Health & HospiceCommunity Liaison at Novus Lifecare Home Health & Hospice
MAGDALENA FLOARESMAGDALENA FLOARES
Senior nurse at Heritage Lifecare- Flaxmore Lifecare (Dementia & Rest Home)Senior nurse at Heritage Lifecare- Flaxmore Lifecare (Dementia & Rest Home)
Aswathy RajuAswathy Raju
Team Leader & Senior Caregiver at FLAXMORE LIFECARE(Heritage Lifecare)Team Leader & Senior Caregiver at FLAXMORE LIFECARE(Heritage Lifecare)
Adam PerroneAdam Perrone
Lead Instructor at Stem Education MobileLead Instructor at Stem Education Mobile
Dante VandevenDante Vandeven
Quarterback Coach & Program Coordinator at Jenkins EliteQuarterback Coach & Program Coordinator at Jenkins Elite