Ruben Del Castillo
Diamond Bar,CA
Summary
Highly motivated and driven professional with a strong work ethic, known for being a dependable team player and natural leader. Balances a background in Division I and II collegiate athletics with experience in marketing, retail, and student affairs. Skilled in customer service, event coordination, communication, and problem-solving. Adaptable and goal-oriented, with a “hustler” mentality and a proven ability to thrive in fast-paced, high-pressure environments. Committed to continuous improvement and delivering value in every role.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Dick's Sporting Goods, Inc
Chino, CA
07.2024 - Current
- Delivered exceptional customer service, guiding customers in selecting suitable sporting goods and apparel.
- Maintained comprehensive product knowledge across footwear, outdoor gear, apparel, and team sports.
- Operated point-of-sale (POS) system for transactions, returns, and exchanges with precision.
- Inventory Management as well as effective teamwork.
Division 1 and 2 Student-Athlete
Wagner College & Cal Poly Pomona
08.2021 - 05.2025
- Developed elite time management, discipline, and resilience by balancing rigorous academic demands with the commitments of NCAA Division 1 & 2 baseball athletics.
- Strengthened leadership, teamwork, and performance under pressure through high-level competition and collaboration with coaches and teammates.
Resident Assistant
Wagner College
Staten Island, NY
08.2022 - 05.2023
- Managed a floor of 20+ residents, fostering a safe, inclusive, and respectful community.
- Planned and led programs to support student engagement, wellness, and development.
- Responded to incidents and enforced policies while maintaining detailed documentation.
- Peer mentor and campus resource liaison; trained in crisis response and diversity.
Los Angeles Rams - Rams Rush Marketing Team Member
Los Angeles Rams
Los Angeles, CA
07.2019 - 07.2022
- Contributed to gameday operations, including fan zone activations, on-site logistics, and vendor coordination.
- Served as a brand ambassador at marketing and community events, executing outreach programs to boost local presence.
- Supported guest experience efforts to enhance fan interactions and overall event satisfaction.
- Collected and organized fan feedback to support marketing strategies and fan engagement initiatives.
Education
MBA - Business Administration
California State Polytechnic University, Pomona
Pomona, CA05-2025
Master of Science - Business Management
Wagner College
Staten Island, NY05-2023
Skills
- Customer service
- Communication
- Teamwork
- Time Management
- Creative Problem Solving
- Positive Employee Relations
- Merchandising and inventory management
- Adaptability
- Leadership
- Technology Proficiency (Microsoft Excel & Word)
Timeline
Retail Sales Associate
Dick's Sporting Goods, Inc
07.2024 - Current
Resident Assistant
Wagner College
08.2022 - 05.2023
Division 1 and 2 Student-Athlete
Wagner College & Cal Poly Pomona
08.2021 - 05.2025
Los Angeles Rams - Rams Rush Marketing Team Member
Los Angeles Rams
07.2019 - 07.2022
MBA - Business Administration
California State Polytechnic University, Pomona
Master of Science - Business Management
Wagner College
Similar Profiles
Joshua FearsJoshua Fears
Footwear Specialist at Dick's Sporting Goods, IncFootwear Specialist at Dick's Sporting Goods, Inc
Daniel McCartyDaniel McCarty
Sales Associate at Dick's Sporting Goods, IncSales Associate at Dick's Sporting Goods, Inc
James GentryJames Gentry
Retail Operations Associate at Dick's Sporting GoodsRetail Operations Associate at Dick's Sporting Goods
Evan PappasEvan Pappas
Foot Wear Associate at Dick's Sporting Goods, IncFoot Wear Associate at Dick's Sporting Goods, Inc
Justin RodriguezJustin Rodriguez
Senior Technology Specialist at OC Tech InnovationsSenior Technology Specialist at OC Tech Innovations