Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Yellow Freight
06.2015 - 07.2023
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Motivated and trained employees to maximize team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Completed weekly payroll for 15 employees.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Trained new team members on proper and safe use of tools and equipment.
Scheduled shifts and shift changes to accommodate workload and customer needs.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Food Service Worker
Six Flags Magic Mountain
04.2014 - 06.2015
Maintained clean, trash-free workspaces to maximize productivity and safety.
Developed and maintained positive relationships with customers to enhance service.
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Education
Bachelor of Science - Business Administration And Management
California State University - Northridge
Northridge, CA
12.2014
Skills
Shipment Processing
Cultivating Productive Relationships
Operational Efficiency and Safety
Accuracy and Efficiency in Documentation
Warehouse Operations
Languages
Spanish
Native or Bilingual
Timeline
Operations Supervisor
Yellow Freight
06.2015 - 07.2023
Food Service Worker
Six Flags Magic Mountain
04.2014 - 06.2015
Bachelor of Science - Business Administration And Management