Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Affiliations
References
Timeline
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Ruben Esparza

Grand Prairie,TX

Summary

Decorated Armed Services Professional with extensive training and knowledge, seeking to bring experience to the establishment. Ready to move at all times and eager to continue learning different ways of solving any kind of problems regardless of the situations and conditions. Trained to be a leader and make decisions without hesitation to maintain fellow service members safe. Prideful in the ability to serve the Nation whether overseas or at home, will maintain and exceed the standard and be a proper example or role model for all.

Will provide the perfect client experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Asset Protection Sr Specialist

Hello Fresh
Dallas, TX
09.2023 - Current
  • Mastered programs such as ExacqVision, Lenel, Data Minor, Google Sheets, and Samasara.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.

US Army Reserve Staff Sargent

US Army Reserve
Grand Prairie, TX
03.2019 - Current
  • Assist with the development and implementation of staff policies and procedures.
  • Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
  • Collaborated with other departments to ensure efficient workflow and training processes.
  • Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
  • Coordinated soldier schedules and maintained accurate attendance records.
  • Participated in the planning of special events and promotions for the soldiers.
  • Ensured that soldiers followed established safety protocols at all times.
  • Managed inventory levels by monitoring equipment, gear, training aids and ordering supplies when needed.
  • Generated reports on staff performance metrics for upper echelons review.
  • Resolved conflicts between soldiers in a timely manner while maintaining professionalism.
  • Provided feedback to soldiers and new leaders on their job performance during one-on-one meetings.

Security Control Center Operator

Sunstates Security
Dallas, TX
07.2023 - 09.2023
  • Monitored security systems and cameras to ensure proper operation and detect any suspicious activity.
  • Responded quickly to emergency situations, including medical emergencies, fire, or burglary.
  • Maintained communication with field staff to ensure safety of personnel on duty.
  • Entered incident reports into computer system for tracking purposes.
  • Followed established protocols for investigating incidents or accidents occurring on site.
  • Communicated with local law enforcement agencies in order to report criminal activity or provide assistance during investigations.
  • Compiled daily activity logs detailing all events that occurred during shift hours.
  • Updated database records with new information related to employee access permissions.

AVP Cash and Trade Proc Manager

Citibank
Irving, TX
02.2021 - 04.2023
  • Developed and implemented strategies to improve operational efficiency across all departments.
  • Managed the budgeting process, ensuring accuracy and compliance with company policy and procedures.
  • Collaborated with senior management to identify new business opportunities and maximize profitability.
  • Monitored performance metrics of operations teams to ensure goals were met in a timely manner.
  • Analyzed data to identify trends, risks, and areas of improvement for operations processes.
  • Provided leadership support for staff members in order to develop their skillsets and capabilities.
  • Established standards of quality control throughout the organization's production process.
  • Conducted regular meetings with department heads to review operations plans and provide feedback.
  • Implemented innovative solutions for streamlining processes while maintaining customer satisfaction.
  • Partnered with Human Resources team to recruit qualified personnel for operational roles.
  • Ensured compliance with applicable laws and regulations related to operations activities.
  • Identified cost savings opportunities through process optimization initiatives.
  • Oversaw implementation of technology systems necessary for efficient operations management.
  • Assisted in developing training programs that increased employee knowledge on operational topics.
  • Led organizational change initiatives designed to improve operational effectiveness.
  • Created strategies that improved customer service levels while reducing costs.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocol.
  • Generated and implemented business strategies to increase revenue while executing operational base development.
  • Coordinated work across departments to keep teams on track with company goals.
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.

Assistant Site Supervisor

Sunstates Security
Dallas, TX
02.2020 - 02.2021
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
  • Recorded required data for incident reports and files.
  • Secured premises and personnel by patrolling property and monitoring surveillance cameras.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Developed and implemented preventative measures against accidents, thefts and other risks.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Responded immediately to security threats, breaches and emergencies, following proper protocols.

G4S Security Guard NCO

G4S Security Solutions
Dallas, TX
06.2019 - 02.2020
  • Conducted daily security patrols of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Investigated suspicious activity and reported findings to management.
  • Responded to alarms, emergencies, and disturbances.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Monitored closed circuit television systems.
  • Issued visitor badges and access cards to authorized personnel.
  • Administered first aid when necessary in accordance with training guidelines.
  • Provided escorts for employees entering and exiting the building after hours.

US Army Sargent

Army
Fort Hood, TX
05.2012 - 03.2019
  • Inspected squad vehicle and weapons on a daily basis and arranged for routine and special maintenance.
  • Streamlined HR efficiencies, managed all platoon training, welfare, discipline, professional development and technical proficiencies.
  • Trained staff on combat readiness and physical instruction to improve morale and welfare.
  • Performed routine patrol and ensured the safety of the public.
  • Coordinated discipline planning to increase staff performance and productivity.
  • Conducted routine inspections and monitored surveillance devices to protect data integrity and security.
  • Enhanced platoon readiness by supporting leadership with mortar employment.
  • Proactively identified and solved complex strategy problems that impacted management and platoon direction.

Education

High School Diploma -

Grand Prairie High School
Grand Prairie, TX
06-2011

Skills

  • Innovation Management
  • Customer Relations
  • Quality Assurance
  • Supply Management
  • Emergency Response
  • Maintenance and Repair
  • Schematics Interpretation
  • Documentation Management
  • Quality Assessment
  • Management Collaboration
  • Expert in Verint, Salient, ExacqVision, Lobby Works, Excel, Word and Google Apps
  • Project Planning
  • Resource Allocation
  • Terrain Assessment
  • Mine Detections
  • Safety Standard Enforcement
  • Antitank Mine Disarmament
  • Basic Combat Construction
  • Corrective Action Recommendations
  • Engineering Reconnaissance Reporting
  • Combat Mobility Participation
  • Supervision and Mentoring
  • Weapons Handling
  • Vehicle Maintenance
  • Physical Fitness
  • Heavy Equipment Operation
  • Professional Development Tasks
  • Situational Awareness
  • Explosive Handling
  • Strong Work Ethic
  • Works Well Under Pressure
  • Report Generation
  • Safety Regulations
  • Asset Protection
  • Analytical Thinking
  • Cultural Sensitivity
  • Equipment Maintenance
  • Field Reconnaissance
  • Conflict Resolution
  • Team Collaboration
  • Combat Operations
  • Partnership Development
  • Internal Communications
  • Channel Management
  • Corporate Communications
  • Operations Management
  • Growth Planning
  • First Aid
  • Attention to Detail

Languages

English
Professional
Spanish
Professional
Korean
Limited

Accomplishments

  • Deployed to Afghanistan to support "OIJ" and "OEF".
  • Assisted with Task Force Trojan Horse Construction in Djibouti Africa.
  • Supported Ukraine in Romania with Operation Saber as a "Show of Force".
  • Completed a Rotation to South Korea in support of "ROK" with 2nd Infantry Division.

Certification

  • Private Security License L2
  • CPR Certification
  • Combat Life Saver Certified
  • "BLC" Basic Leader Course Certified
  • CBRN (Chemical Biological Radiological Nuclear) Certified
  • Successfully completed training at NTC (National Training Center) 5 times
  • M104 Wolverine (armored bridge layer)
  • TALON Robot System
  • HUSKY (mine-resistant landmine and IED detection vehicle)
  • BUFFALO (mine-protected clearance vehicle)
  • RG31 MK5 (4×4 armored mine-protected personnel carrier vehicle)
  • M-ATV (armored vehicle with improved mobility)
  • Maxx-Pro (armored fighting vehicle)
  • CROW (Common Remotely Operated Weapon Station)
  • PUMA (UAS) Unmanned Aircraft System
  • MINEHOUND (VMR3 DUAL SENSOR METAL DETECTOR)
  • PSS-14 (Mine Detector)
  • GOLDIE (hand-held Improvised Explosive Device (IED) detector)
  • VOLCANO (Mine Dispenser System)

Affiliations

SunstatesSunstates
  • Spend time with my kids
  • Travel
  • Play social games on xbox
  • Enjoy trying new foods

References

References available upon request.

Timeline

Asset Protection Sr Specialist

Hello Fresh
09.2023 - Current

Security Control Center Operator

Sunstates Security
07.2023 - 09.2023

AVP Cash and Trade Proc Manager

Citibank
02.2021 - 04.2023

Assistant Site Supervisor

Sunstates Security
02.2020 - 02.2021

G4S Security Guard NCO

G4S Security Solutions
06.2019 - 02.2020

US Army Reserve Staff Sargent

US Army Reserve
03.2019 - Current

US Army Sargent

Army
05.2012 - 03.2019

High School Diploma -

Grand Prairie High School

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Ruben Esparza