Ashley Jennings
Justin,TX
Summary
Dependable Asset Protection Senior Specialist with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Asset Protection Sr. Specialist
Hello Fresh
Grapevine, TX
09.2023 - Current
- Assists with day-to-day operations, working efficiently and productively with all team members while providing support and guidance.
- Monitor the CCTV cameras, security alarms, intercom system, weather and news channels.
- Currently in the process of creating an instruction manual that provides detailed instructions and processes of how to operate and perform within the SOC in regard to new incoming operators/specialists.
- Monitor surveillance cameras and alarm systems to detect suspicious activity and evidence of theft.
- Write reports for internal and external crime, burglary, or theft.
- Increase awareness of potential risks among team members through ongoing communication and fostering a culture of vigilance against theft.
- Investigate and report any suspicious activity to local law enforcement and management to obtain a quick response.
- Identify areas of security controls that require improvement or additional measures.
- Identify potential attack vectors by simulating real-world threat scenarios during assessments.
- Attend training programs to deepen my professional skill set.
- Apply effective time management techniques to meet tight deadlines.
- Demonstrate strong organizational and time management skills while managing multiple projects.
- Strengthening communication skills through regular interactions with others.
- Listen and respond to requests and forward necessary information to superiors.
Special Operations Specialist (SOC)
Sunstates Security
Dallas, TX
06.2021 - 09.2023
- As a partner to the business, I effectively listen, build rapport, and communicate at all levels; have confidence sharing ideas as a trusted advisor.
- Monitor the CCTV cameras, security alarms, intercom system, weather, news channel and the fire notification panel for the site. Maintaining a complete and accurate DAR (Daily Activity Report.)
- Identify, escalate, and support internal theft investigations while strictly adhering to policy and procedures and AP leadership guidance.
- Provide service and a working experience that meets the needs of the team members and management teams.
- Ability to work in a fast-paced and hectic work environment, ability to prioritize tasks effectively; and an ability to work seamlessly across organizational boundaries.
- Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and provide ways for improving efficiency.
- Respond to incidents and submit appropriate documentation for all incidents following AP standards.
- Lead a physical safety and secure culture for our employees by modeling and setting an example to others.
- Identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
- Created badges, recognizing discrepancies and promptly addressing for resolution.
- Provide customer service to clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
- Monitor radio traffic and dispatch the internal patrol officer in response to alarms or customer requests for assistance.
- Answer the security telephone and make every effort to assist callers to the fullest extent possible.
- Provide information and directions to the security officers in a clear and concise manner and ensure the recipient understands the information before the interaction ends.
- Report any faulty equipment, maintenance problems or suspicious activity to the site manager.
- Perform inventory on all keys, radios, equipment and cameras within the first ten minutes of the shift.
Unarmed Second Shift Supervisor of Security
G4S Security Solutions
Irving, TX
07.2020 - 06.2021
- Functions as a Supervisor of Security Officers include acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notify proper authorities and clients in emergency situations.
- Ensures adequate coverage of all posts and positions. May perform the duties of a Security Officer in accord with post orders and company policy.
- Prepares, files, and submits various reports as required.
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
- As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Provide customer service to clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem solving manner.
- Conduct regular and random patrols around the business and perimeter on foot or in company vehicles checking for fire hazards, leaks and injured personnel.
- Ensure emergency doors are secured and operable.
- Monitor the CCTV cameras, security alarms, intercom system, weather, news channel and the fire notification panel for the site. Maintaining a complete and accurate DAR (Daily Activity Report) while the Supervisor was out of office.
- Respond to alarms or customer requests for assistance.
- Answer the security telephone and make every effort to assist callers to the fullest extent possible.
- Report any faulty equipment, maintenance problems or suspicious activity to the supervisor.
- Complete vehicle inspections before guests enter secured areas.
- Greeted vendors and visitors at check in.
- Granted badge access after receiving approval.
Unarmed Security Officer
Marksman Security
Irving, TX
04.2019 - 07.2020
- Deter criminal activity.
- Protect property and enforce rules on the property.
- Monitor surveillance cameras and alarms from a stationary position.
- Patrol areas and complete security checks.
- Provide protection for equipment and workers.
- Checking the credentials of vehicles and individuals coming and going from the premises.
- Operated a metal detector entering a secured area.
- Adapted to handle various calls on a daily basis while consistently resolving client issues in a rapid manner.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Solved problems quickly, providing precise and clear information while working under minimum supervision.
- Performed inspections of guests as necessary.
- Greeted vendors and visitors at arrival.
- Maintained a daily log of activity while on duty.
Education
High School Diploma -
Birdville High School
North Richland Hills, TX06-2017
Skills
- Analytical Skills
- Asset Protection Policies & Procedures
- Computer Operation
- Conflict Resolution Techniques
- Crisis Management
- Customer Service
- Communication
- Decision Making
- File and Records Management
- Flexibility
- Investigative Skills
- Inbound and Outbound Calling
- Loss Prevention
- Organized and Detail-Oriented with a Strong Work Ethic
- Observation Skills
- Problem Solving Skills
- Proficient in the Use of Windows Applications
- Report Writing
- Surveillance
- Safety & Security
- Surveillance
- Theft Prevention Training
- Warehousing Functions
Languages
English
Professional
Affiliations
- Fun fact! I started my own garden! I have numerous herbs, three kinds of aloe vera plants and even two cacti. I'm excited to start using the herbs in my cooking.
Trainings Completed Within the Last Six Months
2023 Ethics/Compliance Campaign
30 Every 30
Active Shooter Onsite
Career Planning
Delegation
Don't Let Harassment Be Your Legacy
Effective Communication
Goal Setting
Manager Rating Practice Scenarios
Power Play Crossed the Line
Project Management Basics
Tabled Turned Lesson Learned
Time Management Essentials
Workplace Is No Place For Retaliation
Workday Phase 2 Employee Training
References
References available upon request.
Timeline
Asset Protection Sr. Specialist
Hello Fresh
09.2023 - Current
Special Operations Specialist (SOC)
Sunstates Security
06.2021 - 09.2023
Unarmed Second Shift Supervisor of Security
G4S Security Solutions
07.2020 - 06.2021
Unarmed Security Officer
Marksman Security
04.2019 - 07.2020
High School Diploma -
Birdville High School