Daniel Perales Jr.
Penitas
Summary
Analytical Asset Protection Specialist committed to quality supervision of guest services and security of business assets. Administered store-wide activities to include planning, development and implementation of policies and procedures. Strong leadership skills with staff, management and government officials.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Asset Protection Specialist
Target
Mission
04.2024 - Current
- Monitored store security systems to prevent theft and ensure safety.
- Conducted regular audits of merchandise and inventory for discrepancies.
- Collaborated with team members to develop loss prevention strategies.
- Constructed detailed case and investigative reports for local authorities.
- Utilized effective communication skills to interact professionally with customers, colleagues and law enforcement personnel.
- Detained shoplifters, following local laws and company policies governing apprehensions.
- Provided customer service assistance, including responding to customer inquiries, resolving customer complaints and escalating issues as needed.
- Conducted regular audits of store operations to ensure compliance with policies and procedures.
- Created safety programs to validate compliance and established store security procedures to minimize loss.
- Analyzed financial data related to loss prevention efforts in order to identify trends or areas of concern.
Target Security Specialists
Target
Mission
11.2023 - 04.2024
- Monitored premises for suspicious activity and potential safety hazards.
- Conducted regular safety inspections to ensure compliance with policies.
- Assisted in training new team members on security protocols and procedures.
- Documented incidents and maintained accurate records for management review.
- Engaged with guests to promote a safe and secure shopping environment.
- Communicated security policies to staff members and performed security training.
- Gathered data from daily logs and incident reports to locate security weaknesses.
- Scheduled routine maintenance and updates on security programs, cameras and other devices.
- Coordinated security operations for special events and high-profile visits.
Electronics Sales Associate
Target
Mission
07.2017 - 11.2023
- Assisted customers in selecting electronics products and accessories.
- Demonstrated product features and usage to enhance customer understanding.
- Maintained organized displays of electronics merchandise on the sales floor.
- Resolved customer inquiries and concerns regarding electronics purchases.
- Provided feedback on customer preferences to improve product selection.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Executed daily opening and closing procedures for the electronics department.
- Collaborated with the team to organize promotional events and product demonstrations, increasing store traffic and sales.
Sales Supervisor
South Texas Promotions
McAllen
10.2015 - 07.2017
- Supervised daily sales operations and team performance at South Texas Promotions.
- Trained and mentored new sales associates in product knowledge and customer service.
- Developed and implemented effective sales strategies to enhance team productivity.
- Maintained inventory levels and ensured accurate product displays in store locations.
- Coordinated staff schedules to optimize coverage during peak sales periods.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
- Managed sales personnel, setting performance goals and strategies for attaining objectives.
- Recognized employee skill lags and closed gaps with enhanced training and personal mentoring.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
Bachelor of Science - Exercise Science
New Mexico Highlands University
Las Vegas, New Mexico, NM 08.2008 - 10.2013
Skills
- Loss prevention
- Security system monitoring
- Incident documentation
- Team collaboration
- Risk assessment
- Customer conflict resolution
- Effective communication
- Problem solving
- Decision making
- Surveillance systems
- Interrogation and interviewing
- Integrity and trustworthiness
- Team Training
- Analytical skills
- Team leadership
- Visual merchandising
- Project management
Timeline
Asset Protection Specialist
Target
04.2024 - Current
Target Security Specialists
Target
11.2023 - 04.2024
Electronics Sales Associate
Target
07.2017 - 11.2023
Sales Supervisor
South Texas Promotions
10.2015 - 07.2017
Bachelor of Science - Exercise Science
New Mexico Highlands University
08.2008 - 10.2013