Ruben Gonzales
Bermuda Dunes,CA
Summary
Strategic Leader dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. 8 Years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Transformational leadership and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
General Manager
I Heart Mac And Cheese
Palm Springs, CA
05.2022 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with partners and suppliers through account development.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Verified accurate records and sufficient supplies by conducting weekly inventories of food, beverages, glassware and other materials.
- Oversaw staff of 23 Employees, Assistant General Manager, 3 supervisors and catering events.
General Manager
Jose's Mexican Food
Yucaipa, CA
09.2021 - 05.2022
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Worked 2 properties and lead 26 employees and 2 Assistant Managers.
Food and Beverage Manager
San Manuel Casino
Highland , CA
01.2021 - 09.2021
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Food and Beverage Manager
Spa Resort Casino
Palm Springs, CA
09.2018 - 04.2020
- Controlled front of house and back of house personnel to maintain adequate staffing and maintain profitable operations.
- Performed various office duties, including coordinating employee schedules, payroll, new hire training and calling for equipment service repairs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to casino members.
- Integrated personnel to maximize efficiency and maintain low employee turnover rate.
Education
Associate of Science - Administration of Justice
College of The Desert
Palm Desert2023
Securities And Exchange - Investments And Securities
Kaplan College
Palm Desert, CA03.2021
Ambassador - CTA
Tourism
Rancho Mirage, CA2018
Skills
- Strategic planning
- Financial Management
- Purchasing and procurement
- Marketing and advertising
- Training Management
- Team Leadership
Accomplishments
- 2017 Marriott Food and Beverage Excellence award
- 2018 Marriott Executive Leader of the Quarter Recipient
Certification
- Auto, Home and Life Insurance license for the State of California
- UDW union member for I.H.S.S. of Riverside County
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
I Heart Mac And Cheese
05.2022 - Current
General Manager
Jose's Mexican Food
09.2021 - 05.2022
Food and Beverage Manager
San Manuel Casino
01.2021 - 09.2021
Food and Beverage Manager
Spa Resort Casino
09.2018 - 04.2020
Associate of Science - Administration of Justice
College of The Desert
Securities And Exchange - Investments And Securities
Kaplan College
Ambassador - CTA
Tourism
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