Ruben Infante
Austin,TX
Summary
Dynamic Store Manager with proven expertise at The UPS Store, excelling in customer service and inventory management. Successfully enhanced customer satisfaction through effective problem-solving and proactive communication. Skilled in operations management and staff supervision, fostering a positive work environment that drives team performance and operational efficiency.
Overview
14
14
years of professional experience
Work History
Store Manager
The UPS Store
08.2011 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor Of Arts - Political Science And Government
University of Texas At Austin
Austin, TX12.1989
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Cash management
- Retail inventory management
- Recruitment and hiring
- Operations management
- Staff supervision
- Employee scheduling
- Opening and closing procedures
- Documentation and reporting
- Operations
- Bank deposit procedures
Languages
Spanish
Native or Bilingual
Accomplishments
- Supervised team of 5 staff members.
Timeline
Store Manager
The UPS Store
08.2011 - Current
Bachelor Of Arts - Political Science And Government
University of Texas At Austin