RUBEN KURIAKOSE
Austin,IN
Summary
Dynamic, ambitious Account Manager offering expertise in building partnerships, commercial insurance underwriting, general claims management, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Account Manager
Muthoot Risk Insurance & Broking Services Ltd
06.2022 - 05.2023
- Effective in managing the team for underwriting of General - Property & Casualty Lines, Accident & Health proposals.
- Built and maintained strong client relationships to drive business growth by providing the best claim services, risk analysis, valuation and assessment.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Created sales forecasts to target daily, monthly and yearly objectives.
Relationship Manager
Stenhouse Insurance Brokers Pvt Ltd
04.2017 - 04.2022
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Successful in defines & establish procedures for risk criteria, new applications, renewals, acceptance & rejection
- Accomplished general insurance claims management, Corporate business management & customer service
- Achieved 100% retention, Business Development including P&L & able to team supervision including training the team.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Client Relations Executive
Polinsys Pvt Ltd
08.2015 - 08.2016
- Presented contracts to clients, answered questions and obtained signatures.
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
- Educated community about services by presenting key information.
- Developed relationships with executives to generate ideas and pursue opportunities.
Education
Bachelor of Science - Electronic & CommunicationEngineering
University of Kerala
Trivandrum, IN08.2013
HIGH SCHOOL DIPLOMA - Electronics Technology
Technical Higher Secondary School
Mallappally,IN03.2009
Skills
- Python & C
- MATLAB & OrCAD
- MS Office, Google Spreadsheet
- Project Management Tools
- Interior Architectural Design
- Insurance Underwriting
- Cognitive Ability
- Leadership & Team Work
- Creative with Problem Solving Skills
- Strong Communication
- Flexible & Adaptable
- Quick Decision Making & Conflict Resolution
- Critical Thinking
- Business Development & Operation Monitoring
- Customer Inquiries
Certification
Programming with Python
University of Michigan
Composite Insurance Broker License
National Insurance Academy, Pune, IN
Accomplishments
- Retention of all the customers working with.
- Supervised team of 6 staff members.
- Achieved customer satisfaction by creating and managing the team and efficiency.
- Documented and resolved the issues which led to a positive outcome.
Additional Information
- GENERAL LINES - P&C LICENSE, Undergoing the procedure for Texas license
Timeline
Key Account Manager
Muthoot Risk Insurance & Broking Services Ltd
06.2022 - 05.2023
Relationship Manager
Stenhouse Insurance Brokers Pvt Ltd
04.2017 - 04.2022
Client Relations Executive
Polinsys Pvt Ltd
08.2015 - 08.2016
Bachelor of Science - Electronic & CommunicationEngineering
University of Kerala
HIGH SCHOOL DIPLOMA - Electronics Technology
Technical Higher Secondary School
Programming with Python
University of Michigan
Composite Insurance Broker License
National Insurance Academy, Pune, IN
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