Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruben Ortega

Miami,FL

Overview

3
3
years of professional experience

Work History

PHARMACY TECHNICIAN

Publix
03.2023 - Current
  • Verified dosages and measured medications for prescriptions.
  • Complied with state regulations to maintain safe, clean pharmacy.
  • Maintained patient confidentiality when handling records and sensitive data.
  • Organized work flow in order to meet deadlines for timely completion of tasks.

SALES ASSOCIATE

Advance Auto Parts
10.2022 - 05.2023
  • Met merchandising standards by keeping store stocked and products faced.
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.

CALL CENTER REPRESENTATIVE

Pizza Hut
01.2021 - 09.2022
  • Managed and resolved issues with customers by following determined script.
  • Processed customers order accurately and in a timely manner.
  • Proficiently handled high call volumes while maintaining high quality service standards.

Education

Associate of Science - Nursing

Miami Dade College
Miami, FL
08.2026

Skills

  • Pharmacy Records Management
  • Medicare And Medicaid Processes
  • Problem-solving Skills
  • FDA Drug Safety Guidelines
  • Resolving Customer Issues
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

PHARMACY TECHNICIAN

Publix
03.2023 - Current

SALES ASSOCIATE

Advance Auto Parts
10.2022 - 05.2023

CALL CENTER REPRESENTATIVE

Pizza Hut
01.2021 - 09.2022

Associate of Science - Nursing

Miami Dade College

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Ruben Ortega