Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ruben Ortega

Miami,FL

Summary

Skilled pharmacy professional with a proven track record in medication preparation, customer interaction, and inventory management. Recognized for strong collaboration within healthcare teams and adaptability to meet changing needs. Demonstrates expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliably delivers high-quality patient care and creates a positive experience for patients through detailed patient care, ensuring their satisfaction with the provided care and promoting their confidence upon returning home.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PHARMACY TECHNICIAN

Publix
Miami, FL
03.2023 - Current
  • Verified dosages and measured medications for prescriptions
  • Complied with state regulations to maintain safe, clean pharmacy
  • Maintained patient confidentiality when handling records and sensitive data
  • Organized work flow in order to meet deadlines for timely completion of tasks

SALES ASSOCIATE

Advance Auto Parts
Miami, FL
10.2022 - 10.2023
  • Met merchandising standards by keeping store stocked and products faced
  • Encouraged customers to make additional purchases and suggested relevant items
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously

CALL CENTER REPRESENTATIVE

Pizza Hut
Miami, FL
01.2021 - 09.2022
  • Managed and resolved issues with customers during calls by following determined script
  • Processed customer orders accurately and in a timely manner
  • Proficiently handled high call volumes while maintaining quality service standards

Education

Associate Of Arts And Sciences - Radiology

Miami Dade College
Miami, FL
06.2027

Skills

  • Pharmacy Records Management
  • Problem-Solving Skills
  • FDA Drug Safety Guidelines
  • Medicare And Medicaid Processes
  • Resolving Customer Issues
  • Customer Service

Certification

Registered Pharmacy Technician

PTCB certification

CPHT certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

PHARMACY TECHNICIAN

Publix
03.2023 - Current

SALES ASSOCIATE

Advance Auto Parts
10.2022 - 10.2023

CALL CENTER REPRESENTATIVE

Pizza Hut
01.2021 - 09.2022

Associate Of Arts And Sciences - Radiology

Miami Dade College
Ruben Ortega