Ruben Ramos
Bonita Springs
Summary
Bilingual (English/Spanish) executive leader with over 30 years of experience in federal, state, and county sectors, specializing in criminal and civil investigations, regulatory compliance, security management, and training. Proven track record in intelligence gathering, incident response, and emergency preparedness training, complemented by a federal Secret Level Clearance for 23 years. Served as the U.S. Department of Homeland Security’s Classified National Security Information representative for over a decade. Dedicated to improving public safety through strategic conflict resolution, and robust oversight.
Overview
33
33
years of professional experience
Work History
Senior Investigator /Accreditation Manager
Collier County Clerk of the Circuit Court - Office of Inspector General
Naples
07.2020 - Current
- Current State of Florida Notary Public
- Manage the office’s 24/7 Hotline, the Complaint Intake Program, Whistleblower Program, internal Case Management System and the Commission for Florida Law Enforcement Accreditation program
- Handled 380 complaints since 2020, resulting in significant investigative outcomes.
- Led six notable criminal investigations, culminating in multiple convictions.
- Designed and executed four Fraud Prevention and Detection training sessions for 75 County and Clerk’s employees.
- Developed and delivered training titled 'An Introduction to Sovereign Citizens' to 35 Clerk’s Recording Office employees.
- Conducted community outreach through interviews with local media outlets.
Lead Investigator /Accreditation Manager
State of Florida, Department of State - Office of Inspector General
Tallahassee
10.2018 - 05.2020
- Directed operations of Internal Investigations Case Management System, Whistleblower Program and 24/7 Hotline.
- Directed activities ensuring alignment with Florida's accreditation program guidelines.
- Led four high-profile internal discrimination investigations involving senior management
Revenue Internal Investigator – Criminal Enforcement
State of Florida, Department of Revenue - Office of Inspector General
Tallahassee
05.2017 - 10.2018
- Conducted internal investigations and digital forensic inquiries, delivering comprehensive investigative reports.
- Led investigations into sexual harassment and discrimination, earning commendation from state leadership
Investigation Specialist II
State of Florida, Department of Health - Medical Quality Assurance, Bureau of Enforcement
Fort Myers
10.2016 - 05.2017
- Investigated allegations of unlicensed activity and criminal misconduct involving health care practitioners and facilities
- Completed 150+ Pharmacy Board regulatory inspections, quality assurance assessments, and internal audits at diverse pharmacy locations.
- Handled public inquiries in both English and Spanish.
Assistant Federal Director - Office of Compliance
US Department of Homeland Security (DHS) - Transportation Security Administration (TSA)
Fort Myers
09.2002 - 11.2015
- Supervised and trained six Regulatory Inspectors and four Explosive Detection Canine Teams for over 13 years
- Led TSA compliance and security efforts, overseeing federal Airport Security Plan and Emergency Plan approvals.
- Handled transportation security violations, incidents, accidents, and threats in compliance with National Incident Management Systems.
- Provided on-site command and control presence and technical expertise
- Conducted and orchestrated Emergency Preparedness and Tactical Response Exercises.
- Created a customized Airport Hurricane Emergency Plan for local needs.
- Partnered with the FBI Joint Terrorism Task Force and other federal, state and local law enforcement agencies
- Managed and coordinated TSA/FBI Joint Vulnerability Assessments.
- Executed training program for local law enforcement, involving over 250 county deputies and police officers.
Special Agent / Team Leader
US Department of Transportation, Federal Aviation Administration (FAA)
06.1992 - 09.2002
- Supervised, mentored, and trained five (5) Special Agents
- Completed upwards of 2,500 security inspections and vulnerability assessments.
- Guided both international and domestic aviation security teams.
- Provided policy guidance and regulatory interpretation to US Embassy personnel, foreign military, and government officials across the Caribbean, Central, and South America for four years.
- Proposed innovative solutions to senior FAA management addressing organizational security improvements.
Education
Bachelor of Arts Degree - Criminal Justice, Political Science
Northeastern Illinois University
Chicago, IllinoisCertification - Public Administration
Harvard Kennedy School of Government
Cambridge, MASenior Executive Service Certification - Public Administration
U.S. Office of Personnel Management
WashingtonSkills
- Advanced investigative techniques
- Team development
- Intelligence gathering
- Expert interviewing skills
- Employee training
- Regulatory compliance
- Crisis management
- Incident response
- Policy development
- Physical security
- Emergency response
- Vulnerability assessment
- Fraud detection
- Training development
- Evidence collection and preservation
- FBI security clearance
Accomplishments
- Successfully developed and implemented nationwide Human Resources policies and procedures for a federal Voluntary Transfer Pilot Program implemented at over 400 airports, receiving approval from the U.S Department of Homeland Security., Recognized with an award for outstanding dedication and leadership.
- Commended by former Florida Governor Rick Scott and Florida Department of Revenue Director Leon Biegalski for exceptional work on a time-sensitive sexual harassment and discrimination investigation.
Executive Level Education And Training
- Senior Executive Service Graduate Program, U.S. Office of Personnel Management, Senior Executive Certification – Public Administration Two-Year Program
- Executive Education Program, Harvard University- John F. Kennedy School of Government
- Investigator Training, U.S. Equal Employment Opportunity Commission, 32-hours training program
- The John Reid Technique of Investigative Interviewing & Advanced Interrogation, 40-hours training program
Timeline
Senior Investigator /Accreditation Manager
Collier County Clerk of the Circuit Court - Office of Inspector General
07.2020 - Current
Lead Investigator /Accreditation Manager
State of Florida, Department of State - Office of Inspector General
10.2018 - 05.2020
Revenue Internal Investigator – Criminal Enforcement
State of Florida, Department of Revenue - Office of Inspector General
05.2017 - 10.2018
Investigation Specialist II
State of Florida, Department of Health - Medical Quality Assurance, Bureau of Enforcement
10.2016 - 05.2017
Assistant Federal Director - Office of Compliance
US Department of Homeland Security (DHS) - Transportation Security Administration (TSA)
09.2002 - 11.2015
Special Agent / Team Leader
US Department of Transportation, Federal Aviation Administration (FAA)
06.1992 - 09.2002
Bachelor of Arts Degree - Criminal Justice, Political Science
Northeastern Illinois University
Certification - Public Administration
Harvard Kennedy School of Government
Senior Executive Service Certification - Public Administration
U.S. Office of Personnel Management
Similar Profiles
Pamela KwiatkowskiPamela Kwiatkowski
Deputy Clerk II at Newport News Circuit Court Clerk OfficeDeputy Clerk II at Newport News Circuit Court Clerk Office
Deanna ConnDeanna Conn
Assistant Chief Deputy Clerk at Clerk Of The Circuit Court Of Cook CountyAssistant Chief Deputy Clerk at Clerk Of The Circuit Court Of Cook County
Melissa HallMelissa Hall
Senior Record Specialist at Pinellas County Clerk Of The Circuit CourtSenior Record Specialist at Pinellas County Clerk Of The Circuit Court
Julia GalvanJulia Galvan
Sales Consultant at Best BuySales Consultant at Best Buy
Virginia SchlayerVirginia Schlayer
Beauty Advisor at UltaBeauty Advisor at Ulta