Ruben Real
Los Angeles,CA
Summary
Dedicated professional focused on delivering positive customer experiences and addressing store needs. Strong communication skills allow effective interactions with customers and in assistance. Proven leadership abilities help with collaboration and teamwork, fostering a productive work environment. Committed to contributing to team success while enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Team Lead / Floor Worker
WSS
03.2021 - Current
- Promoted from Floor Worker to Team Lead within 8 months through consistent performance and leadership.
- Guide and support team members to ensure smooth store operations and excellent customer service.
- Handle customer transactions at registers while managing behind-the-counter responsibilities.
- Locate and fulfill online and in-store orders, return merchandise, and restock accessories and footwear.
- Strengthened multitasking, communication, and problem-solving skills through daily interaction with customers and coworkers.
Retail Associate – Electrical Department
Lowe’s
11.2023 - 07.2025
- Maintained and replenished stock in the Electrical Department, ensuring products were organized and available.
- Operated equipment such as the push ballymore and driveable lift to organize and clean overhead inventory safely.
- Assisted customers with home improvement projects, offering product knowledge and recommendations.
- Supported other departments — Plumbing, Seasonal, and Tools & Hardware — providing customer assistance as needed.
- Helped maintain accurate inventory counts, processed returns, and ensured aisles remained clean and organized during closing shifts.
- Updated sale and promotional signage regularly to maintain store accuracy and visual appeal.
Customer Service
Stop & Go Shop
08.2019 - 03.2021
- Responsible for greeting and settling our costumers.
- File Documents in an organized matter.
- Communication Skills as I communicated with costumers.
Education
High School Diploma -
Gertz-Ressler High School
Los Angeles, CA01.2021
Skills
- Communication Skills
- Multitasking
- Listening Skills
- A Hard Worker
- Responsible and Reliable
- Leadership
Timeline
Retail Associate – Electrical Department
Lowe’s
11.2023 - 07.2025
Team Lead / Floor Worker
WSS
03.2021 - Current
Customer Service
Stop & Go Shop
08.2019 - 03.2021
High School Diploma -
Gertz-Ressler High School