Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shy Green

Waggaman

Summary

Dynamic Lead Medical Assistant /Supervisor at DePaul Community Health Center, adept in fostering patient wellness and improving clinical operations. Excelled in implementing personalized health strategies and enhancing team efficiency, leveraging strong communication skills and computer proficiency. Achieved significant advancements in patient care coordination, embodying professional ethics and collaborative teamwork.

Skilled Floor Coordinator with background in managing operations for fast-paced environments. Brings strength in maintaining efficiency, streamlining processes, and ensuring patient satisfaction. Demonstrates strong leadership abilities and communication skills to effectively coordinate teams and vendors. Previous roles have shown significant impact through improved workflow, successful team coordination, and enhanced customer experiences.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Floor Coordinator/Supervisor/Clinical Lead

DePaul Community Health Center
New Orleans
01.2016 - Current
  • Demonstrated strong organizational skills by managing multiple tasks simultaneously while maintaining quality standards.
  • Assisting with the structure and set up of covid clinic.
  • Personalized Program Development.
  • Trained new employees on floor operations, policies, and procedures.
  • Provided feedback to management regarding any problems encountered on the floor.
  • Developed and implemented strategies to improve efficiency of processes and procedures.
  • Managed daily operations including scheduling shifts, assigning tasks, and monitoring attendance.
  • Coordinated daily operations for patient flow and scheduling at community health center.

Patient Care Coordinator

DAUGHTERS OF CHARITY
01.2014 - Current
  • Scheduling outpatient referrals for specialty clinics per provider.
  • Refilling medications, supervising and monitored Medical Assistants.
  • Returning patient phone calls, aided with suturing and I&D procedures.
  • Provided exceptional customer service to patients, families, and healthcare providers by promptly responding to inquiries, addressing complaints, and resolving issues.
  • Used computer and job-related software to compile and record medical charts and reports.

Medical Assistant

DAUGHTERS OF CHARITY
07.2012 - Current
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
  • Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
  • Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.

Education

Health Coach - Adults/Prenatal

DR Sears Wellness Institute
US
08.2022 - 11.2022

Certificate - Medical Assistant

Brymann Community College
New Orleans, LA
02.1999 - 01.2000

High School Diploma -

Warren Easton High School
New Orleans, LA
08.1990 - 05.1994

Some College (No Degree) - Early Childhood Education

Delgado Community College
New Orleans, LA

Skills

  • Communication skills
  • Collaborative Teamwork
  • Computer proficiency
  • Flexibility
  • Professional Ethics Adherence
  • Time management skills
  • Customer service skills
  • Creativity
  • Attention to detail
  • Staff training
  • Operations management
  • Customer relationship management
  • Clinical coordination
  • Workflow optimization
  • Compliance adherence
  • Problem solving
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Time management
  • Patient scheduling

Certification

Health Coach

CPR Instructor

Timeline

Health Coach - Adults/Prenatal

DR Sears Wellness Institute
08.2022 - 11.2022

Floor Coordinator/Supervisor/Clinical Lead

DePaul Community Health Center
01.2016 - Current

Patient Care Coordinator

DAUGHTERS OF CHARITY
01.2014 - Current

Medical Assistant

DAUGHTERS OF CHARITY
07.2012 - Current

Certificate - Medical Assistant

Brymann Community College
02.1999 - 01.2000

High School Diploma -

Warren Easton High School
08.1990 - 05.1994

Some College (No Degree) - Early Childhood Education

Delgado Community College

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