Ruben robles
PORTLAND
Summary
Goal oriented logistics and LTL operations professional with experience in dock operations, freight management, and customer service delivery. Strong background in cross-functional communication, training support, and process improvement to drive efficiency and reduce errors. Focused on delivering operational excellence, meeting service commitments, and supporting team success in high volume environments.
Overview
2027
2027
years of professional experience
Work History
Dock Operations
XPO
Portland, OR
2024 - Current
- Monitored staging percentages, load averages, and daily load outs to complete day by day targets.
- Collaborated with team members, drivers, and supervisors to ensure efficient freight movement, load completion.
- Improved customer service by prioritizing freight, resolving shipment issues promptly, and supporting on time pickup and delivery commitments.
Dock Operations Trainer
Lineage Logistics - Cold
Gresham, OR
2020 - 2024
- Trained and developed team members on freight handling, trailer loading, safety protocols, and standard operating procedures to improve performance.
- Monitored dock operations and provided real time coaching to ensure compliance with LTL loading standards, damage prevention practices, and productivity goals.
- Active employee engagement and retention by building strong working relationships and creating opportunities for skill development and career growth.
Quality Control Specialist
Autoliv
Ogden, UT
2016 - 2020
- Developed and maintained Job Breakdown Sheets (JBS), conducted audits, and implemented revisions to ensure standardized work practices.
- Drove continuous operations improvement through data analysis, root-cause investigations, and corrective actions
- Built strong customer relationships by consistently delivering reliable service, proactively addressing concerns, and ensuring operational commitments were met.
Education
High School Diploma -
Two Rivers High
Ogden, UT05-2016
Skills
- Continuous Improvement (Lean / 5S / Kaizen)
- Freight Management & LTL Operations
- Team Leadership & Cross-Functional Communication
- 7 C’s of communication
- Situation, Task, Action, Result
Timeline
Dock Operations
XPO
2024 - Current
Dock Operations Trainer
Lineage Logistics - Cold
2020 - 2024
Quality Control Specialist
Autoliv
2016 - 2020
High School Diploma -
Two Rivers High