Ruben Vergara
Bakersfield,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
BARISTA
TARGET
03.2024 - 03.2026
- I’ve been able to build upon what I already knew & confidently assume the responsibilities of a shift supervisor
- I feel ready to tackle the next challenge, which would be promoting to a leadership role
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new baristas on operational procedures and customer service best practices.
BARISTA
STARBUCKS
01.2021 - 02.2024
- Aside from making sure our consumers are given high quality beverages, the vital piece of the company is creating a connection
- Customer service is front and center as I provide every customer with the satisfaction that we not only understand what they’re asking for, but acknowledge them as more than a customer
- Over the 3 years, I became a more fulfilled individual as I learned how to present myself in the real world from simply meeting so many people from different walks of life
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Sales Associate
JCPenney
08.2017 - 12.2020
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new associates on sales techniques and customer engagement strategies.
- Assisted in visual merchandising to improve product presentation and store aesthetics.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Education
Bachelor of Arts - Film And Video Production
Cal State University Monterey Bay
Associate of Arts - Film
Bakersfield College
05-2020
High School Diploma -
Highland High School
06-2017
Skills
- Effective communication
- Empathetic
- Active listener
- Strong time management
- Attention to detail
- Patience
- Self-control
- Creative
- Passionate
- Able to adapt easily
- Team leadership
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
BARISTA
TARGET
03.2024 - 03.2026
BARISTA
STARBUCKS
01.2021 - 02.2024
Sales Associate
JCPenney
08.2017 - 12.2020
Bachelor of Arts - Film And Video Production
Cal State University Monterey Bay
Associate of Arts - Film
Bakersfield College
High School Diploma -
Highland High School