Ruben Viacobo
San Juan
Summary
Dedicated Fire Alarm Technician with over 4 years of experience in the installation, inspection, and maintenance of fire alarm systems. Proficient in security alarm systems and wireless/hardwired installations, demonstrating strong troubleshooting abilities and a commitment to customer satisfaction. Expertise includes fostering positive client relationships and effectively solving problems for commercial businesses and residential properties. Results-driven professional focused on enhancing safety through reliable fire protection solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician
Smith Security & Fire
Weslaco, Tx
10.2024 - Current
- Executed installation and maintenance of fire alarm systems across 10+ large-scale commercial and residential buildings.
- Supported lead fire alarm technician on multiple projects, ensuring compliance with local codes and regulations.
- Surpassed customer service expectations by proactively addressing client needs and concerns.
Fire Alarm Technician
Guard Dawg Fire
Houston, Tx
05.2022 - 09.2024
- Developed and maintained positive relationships with clients and contractors.
- Promoted safe work practices and ensured the highest quality of work was achieved.
- Conducted routine inspections of fire alarm systems to verify accuracy and functionality.
- Successfully installed and maintained fire alarm systems for over 10 large-scale commercial and residential buildings.
- Served as helper for lead fire alarm technician on a number of projects, ensuring compliance with local codes and regulations.
Customer service
Blue wave
Edinburg, Tx
01.2021 - 04.2022
- Exceeded customer service expectations by going above and beyond to ensure customer satisfaction.
- Utilized problem-solving skills to quickly and effectively resolve customer complaints.
- Demonstrated strong interpersonal skills by building relationships with customers and providing excellent customer service.
Education
High School Diploma - 12th
PSJA North Early College
06-2020
Skills
- Fire Alarm - Experienced
- System Installation - Experienced
- Troubleshooting - Beginner
- Safety Protocols - Expert
- Customer Service - Expert
- Creativity - Beginner
- Work ethic - Expert
- Leadership - Experienced
- Communication Skills - Expert
Certification
- Private Security License License - 09/17/2025
Timeline
Fire Alarm Technician
Smith Security & Fire
10.2024 - Current
Fire Alarm Technician
Guard Dawg Fire
05.2022 - 09.2024
Customer service
Blue wave
01.2021 - 04.2022
High School Diploma - 12th
PSJA North Early College