Positive and caring student support professional with upbeat attitude and detail-oriented approach to meeting all student needs. Highly organized, proactive and flexible with strong critical thinking and planning abilities.
Overview
28
28
years of professional experience
Work History
Student Support
Milwaukee Academy of Science
Milwaukee
08.2023 - Current
Support student with day to day issues
Maintain School culture
School security Front Door
Support Student with excused/unexcused Absents/Tardy
Maintain school security protocol
Support Dean Of Students
Reports to High school Principal.
Conferred with parents about student progress to boost family involvement and enhance student support.
Served as active member of student support team.
Maintained smooth classroom operations by assisting teachers with any administrative, instructional, or student support need.
Achievement/Behavior Support Specialist
National Heritage Academies/ Milwaukee scholars Charter School
Milwaukee
03.2023 - 09.2023
Academic support
Create school culture
Behavior support/implement school culture
Assist The Dean of student.
Developed intervention support plans for students to build behavioral skill capacity and preserve student access to instruction.
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Youth Services Coordinator
Northcott Neighborhood House
Milwaukee
06.2021 - 02.2023
Coordinate youth workers and supervise day camp reports to Director Of Operations
Form Partnerships with community Youth programs
Lead all Youth Serving Activities within the agency.
Developed and executed facilitated family development and parenting events for various populations.
Identified issues and opportunities to better serve residents and support organization's mission.
Collected and tracked outcome data to demonstrate impact in healthy living, financial capability, workforce development and youth development.
Built recruitment and retention plans to maintain full roster of program participants.
Created and managed budgets, efficiently allocating resources for social and community service projects.
In Home Tech Expert
Asurion
02.2021 - 04.2021
Go to customer home and deliver their product and set-up and troubleshoot.
Gained extensive knowledge in data entry, analysis and reporting.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Resolved problems, improved operations and provided exceptional service.
Residential Advisor (RA)
Job Corps
Milwaukee
09.2018 - 02.2021
Advise Students.
Established consistent relationships with students to maintain professional boundaries.
Planned and organized social and educational activities to promote community building and personal development among students.
Conducted timely evaluation of student progress to update post-conflict and post-disaster goals aligned with campus expectations.
Supported personal needs of residents dealing with diverse conditions.
Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
Family Support Worker
Alternatives in Psychological Consultation
Wauwatosa
02.2020 - 01.2021
Provide family services thru Wraparound with youth and families also Crisis Stabilizer.
Adminstrative Coordinator
Boys & Girls Clubs of Greater Milwaukee
Milwaukee
08.2019 - 02.2020
Supervise day to day operations reports to club manager manage budget and staff.
Completed bi-weekly payroll for 20 employees.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Organized spaces, materials and catering support for internal and client-focused meetings.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Core Area Specialist
Boys & Girls Clubs of America
Milwaukee
02.2018 - 08.2019
Core area
Specialist.
...implement program lesson plan of core area
Day to day.
Youth Care Worker
Teen living center
Milwaukee
02.2018 - 07.2018
Youth care worker in a shelter for Teen boys.
Evaluated needs of youth and outlined measures to address.
Completed clear and concise documentation of youth behavior and actions.
Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Documented data and completed accurate updates to case records.
ADULT FAMILY HOME MANAGER
NEXT STEP
07.2017 - 01.2018
Implement training for 6 direct reports in the areas of behavioral support, individual service planning and administering medicine
Develop strategies to support behavioral challenges
Develop and manage budget for daily resources for 6 clients
Develop schedules for medical, legal and case management.
Direct Support Professional
Paragon Community Services
10.2016 - 07.2017
Provide direct care for individuals with physical, social, and sensory disabilities
Implemented Individualized programming for participants
Utilized high level social emotional skills to prevent emotional challenges
Created a safe and appropriate sensory level environment for participants.
PROGRAM ASSISTANT
NORTHCOTT NEIGHBORHOOD HOUSE
06.1996 - 07.2017
Recruited, retained and implemented programming for over 1500 youth
Developed a curriculum that merged sports and academics
Utilized high level social emotional skills to aid in behavioral change
Developed systems for contract compliance
75% of youth served had positive behavioral changes
Supervise, train and develop 50 youth workers ages 14-24.
Education
High School Diploma -
Midwest Theological
Little Rock, AR
03.2004
Skills
Student Support
At Risk Student Support
Basic Trauma Life Support
Student Performance Evaluations
Children's ministry support
IEP support
Student Registration
Timeline
Student Support
Milwaukee Academy of Science
08.2023 - Current
Achievement/Behavior Support Specialist
National Heritage Academies/ Milwaukee scholars Charter School
03.2023 - 09.2023
Youth Services Coordinator
Northcott Neighborhood House
06.2021 - 02.2023
In Home Tech Expert
Asurion
02.2021 - 04.2021
Family Support Worker
Alternatives in Psychological Consultation
02.2020 - 01.2021
Adminstrative Coordinator
Boys & Girls Clubs of Greater Milwaukee
08.2019 - 02.2020
Residential Advisor (RA)
Job Corps
09.2018 - 02.2021
Core Area Specialist
Boys & Girls Clubs of America
02.2018 - 08.2019
Youth Care Worker
Teen living center
02.2018 - 07.2018
ADULT FAMILY HOME MANAGER
NEXT STEP
07.2017 - 01.2018
Direct Support Professional
Paragon Community Services
10.2016 - 07.2017
PROGRAM ASSISTANT
NORTHCOTT NEIGHBORHOOD HOUSE
06.1996 - 07.2017
High School Diploma -
Midwest Theological
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