Ruben Garcia
Everett,WA
Summary
Administrative and operations professional with 8+ years of experience supporting healthcare, research, supply chain, and customer service operations in fast-paced environments. Skilled in cross-functional coordination, stakeholder communication, scheduling, documentation management, inventory oversight, and process improvement. Background includes over ten years experience in retail operations, team support, customer relations, and workflow coordination. Proven ability to manage multiple priorities, adapt quickly to changing demands, and maintain professionalism, organization, and attention to detail while supporting efficient day-to-day operations.
Overview
21
21
years of professional experience
Work History
Program Coordinator II & Research Materials Coordinator (1st Shift)
Seattle Children’s Research Institute
Seattle, WA
04.2021 - 02.2026
- Managed communication between research teams and external stakeholders, enhancing collaboration and project visibility.
- Coordinated research project timelines and deliverables, ensuring alignment with organizational goals.
- Handle receiving, inspecting, and approving of raw materials, following standard rules to make sure everything is correct and ready on time.
- Maintain accurate and up-to-date records for contracts, equipment, and vendor quotes in a cloud-based management system.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Oversaw budget tracking for multiple projects, ensuring adherence to financial constraints and resource allocation.
Operations & Materials Specialist-Seattle Children’s Continued (1st Shift)
Seattle Children’s Hospital
Seattle, WA
08.2019 - 04.2021
- Maintained inventory, replenishment, and ordering of stocked goods, office supplies for staff.
- Developed and implemented standardized processes for material handling and distribution.
- Trained staff on inventory management systems and best practices for efficiency.
- Conducted root cause analysis on recurring material issues, implementing corrective actions to prevent reoccurrence.
- Collaborated with cross-functional teams to enhance operational workflows and communication.
Materials Handler (1st Shift)
Swedish Medical Center
Edmonds, WA
07.2018 - 08.2019
- Operated material handling equipment to ensure efficient workflow and timely delivery of supplies.
- Managed inventory levels, ensuring accurate stock counts and optimal organization of materials.
- Collaborated with healthcare staff to facilitate seamless supply chain operations and support patient care needs.
- Trained new team members on safety protocols, equipment usage, and standard operating procedures.
- Coordinated with various departments to resolve supply chain discrepancies promptly
Operating Room Materials Handler (2nd Shift)
Seattle Children’s Hospital
Seattle, WA
10.2017 - 08.2019
- Supplied O.R. units and staff with central supply items, including merchandise, linen, equipment, carts, and specialty beds to support patient care needs.
- Collaborated with team to maintain clean and organized environment, enhancing safety protocols.
- Conducted regular inspections of storage areas, identifying potential hazards and implementing corrective actions.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Used hand-held scanners and physical logs to accurately track item movements.
Supply Chain Technician I (1st shift)
University of Washington Medical Center
Seattle, WA
02.2018 - 06.2018
- Managed inventory levels and ensured accurate stock replenishment for medical supplies.
- Implemented process improvements that enhanced supply chain efficiency and reduced delays.
- Trained new staff on operational procedures and safety protocols in supply chain management.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
Distribution Technician (1st Shift)
El Centro Regional Medical Center
El Centro, CA
10.2015 - 08.2017
- Issued and audited warehouse supply using inventory by monthly cycle-counting to maintain and identify inventory issues and notify material coordinator.
- Trained new staff on distribution processes and safety practices, enhancing team competency.
- Maintained clean, organized warehouse environment by adhering to housekeeping standards and systematically disposing of waste materials.
- Utilized data analysis tools for informed decision-making regarding stock replenishment needs based on demand trends and seasonal fluctuations.
- Inspected merchandise for damage and discrepancies with documentation.
- Operated forklifts safely to transport materials throughout medical facility, loaded and unloaded supplies efficiently.
Assistant Manager Third Key (All Shifts)
99 Cents Only Stores
El Centro, CA
06.2014 - 10.2015
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on best practices for inventory management and customer service.
- Implemented effective merchandising strategies to enhance product visibility and sales performance.
- Managed team schedules, optimizing labor costs while maintaining service quality.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
- Assisted with inventory management by restocking shelves as needed.
- Maintained clean and organized checkout area to enhance customer experience.
Team Lead (All Shifts)
Target
El Centro, CA
08.2012 - 06.2014
- Oversee the production, execution, and outcome of sales, customer satisfaction score and shrink of four departments.
- Execute and enforce company procedures, policies and training programs to increase sales and product knowledge.
- Collaborate and strategize with other lead members on staffing concerns, hiring, sales, customer service score and product resets.
- Communicate to team relevant product information regarding store performance in boards, emails, huddles or printouts.
- Analyzed sales data to identify trends, driving informed decision-making for product placement.
Inventory Specialist (1st Shift)
Staples Inc
El Centro, CA
02.2010 - 08.2012
- Managed inventory levels using advanced tracking systems to ensure stock availability and accuracy.
- Conducted regular audits of stock and inventory systems, identifying discrepancies and implementing corrective actions.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
Men’s wear lead (1st Shift)
Burlington Coat Factory
El Centro, CA
02.2009 - 02.2010
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Sales associate (All Shifts)
Toys R Us
Calexico, CA
07.2005 - 04.2009
- Engaged customers by providing product knowledge and promoting current sales initiatives.
- Maintained inventory accuracy through regular stock checks and organization of sales floor displays.
- Processed transactions efficiently using point-of-sale systems, ensuring a smooth checkout experience.
- Collaborated with team members to create visually appealing merchandising setups that enhanced product visibility.
- Resolved customer inquiries and concerns promptly, improving overall satisfaction levels.
Education
High School Diploma -
06-2005
Class of 2005
Certificate - Business
Certifications:
Introduction to Warehouse Operations
Sales Skills: Basic: Handling Clients
Skills
- Supply chain and logistics oversight
- Supply chain procurement skills
- Shipping and receiving
- Project coordination
- Inspection and quality control
- Guidance for team members
- Effective communication
- Skilled in utilizing Microsoft Office applications
- Process improvements
- Inventory management
- Proactive mindset
- Retail sales customer service
- Retail store layouts
- Retail operations
Languages
Spanish
Native or Bilingual
Timeline
Program Coordinator II & Research Materials Coordinator (1st Shift) - Seattle Children’s Research Institute
04.2021 - 02.2026
Operations & Materials Specialist-Seattle Children’s Continued (1st Shift) - Seattle Children’s Hospital
08.2019 - 04.2021
Materials Handler (1st Shift) - Swedish Medical Center
07.2018 - 08.2019
Supply Chain Technician I (1st shift) - University of Washington Medical Center
02.2018 - 06.2018
Operating Room Materials Handler (2nd Shift) - Seattle Children’s Hospital
10.2017 - 08.2019
Distribution Technician (1st Shift) - El Centro Regional Medical Center
10.2015 - 08.2017
Assistant Manager Third Key (All Shifts) - 99 Cents Only Stores
06.2014 - 10.2015
Team Lead (All Shifts) - Target
08.2012 - 06.2014
Inventory Specialist (1st Shift) - Staples Inc
02.2010 - 08.2012
Men’s wear lead (1st Shift) - Burlington Coat Factory
02.2009 - 02.2010
Sales associate (All Shifts) - Toys R Us
07.2005 - 04.2009
Calexico High School - High School Diploma,
CypherWorx - Certificate, Business