Rubens C. C. Silva
Marshfield
Summary
Professional with solid background in community health outreach. Demonstrates strong ability to engage with diverse populations, provide education, and support health initiatives. Skilled in team collaboration, adaptable to changing needs, and consistently achieves impactful outcomes. Known for effective communication, problem-solving, and empathy in delivering client-centered care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community Health Worker and Health Navigator
WIPPS/HOLA/H2N
01.2023 - Current
- Case management by connecting people low income families and individuals with county and non profit organization resources like food access, rent assistance, help with paying utilities, ESL education and Community Health Clinics assistance.
- Food Pantry director at Saint Bernard’s Church in Abbotsford WI, that feeds more than 280 families every Thursday in connection with Feed My People, Eau Claire
- Outreach planning of community events
- Meet outreach metrics by submitting H2N Qualtrics surveys with outreach
- Enrolling clients on Medicaid programs, Health Insurance Marketplace and Medical Financial Assistance programs.
- Collaboration with other community partners like Public Health Nurses of Clark and Taylor County, car safety program, vision screenings with Prevent Blindness Wisconsin, United Way, WIC, Abbotsford-Colby School District, Indianhead.
Language Service Navigator
Marshfield Clinic
01.2018 - 01.2023
- Interpreting latino patients for health care needs
- Scheduling field interpreters for all foreign languages, for more than 50 Marshfield clinic facilities around Central and West Wisconsin
Concierge Service Agent
Berkshire Hathaway Travel Protection
08.2015 - 01.2018
- Mercedes Benz Concierge service.
- Doing Roadside Concierge.
Church planter Pastor
Rios de Agua Viva
06.2006 - 01.2015
- Supervision of care groups.
- Identify, lead, and coach group leaders to effectively engage their groups and community
- Increase congregation participation in life groups in three different cities
Education
Master of arts - Pastoral Counseling
Liberty Baptist Theological Seminary
Lynchburg, VA12.2014
Bachelor in Arts - Bible Studies
Río Grande Bible Institute
Edinburg, TX01.2005
Computer Science and Electronics -
Universidad Evangélica Boliviana
Santa Cruz, Bolivia01.2001
Skills
- Organized and detail oriented
- Schedule management
- Health education
- HIPAA guidelines
- Community-based resources
- Public outreach
- Service coordination
- Health promotion
- Multilingual in English, Spanish and Portuguese
- Microsoft office proficiency
- Informational materials
- Data collection
- Cultural history
- Problem-solving
- Active listening
- MS office
- Community education
- Community outreach
- Health service referrals
- Critical thinking
- Excellent communication
- Relationship building
- Maintaining updated records
- Client and community service
- Case needs assessments
- Community relations
- Group discussions
- Social services application assistance
- Health fair participation
- Public speaking
- Blood pressure screening
- Teamwork and collaboration
Certification
- Health Insurance License, State of Wisconsin, 11/02/24
- Car seat Technician, 2024
- LENA Start Educator, 2024
- Medical Interpreting, 40 hrs training at MITS (Medical Interpreting Training School), 2019
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Community Health Worker and Health Navigator
WIPPS/HOLA/H2N
01.2023 - Current
Language Service Navigator
Marshfield Clinic
01.2018 - 01.2023
Concierge Service Agent
Berkshire Hathaway Travel Protection
08.2015 - 01.2018
Church planter Pastor
Rios de Agua Viva
06.2006 - 01.2015
Computer Science and Electronics -
Universidad Evangélica Boliviana
Master of arts - Pastoral Counseling
Liberty Baptist Theological Seminary
Bachelor in Arts - Bible Studies
Río Grande Bible Institute
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