Dedicated administrative professional with strong customer service and communication skills. Experienced in managing schedules, coordinating team activities, and ensuring timely communications to enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Gladiator Industries LLC
Fort Worth
05.2023 - Current
Assisted customers with inquiries and provided product information.
Collaborated with team members to improve service delivery and customer satisfaction.
Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Updated databases with new and modified customer data.
Developed positive relationships with customers through friendly interactions.
Car Hopper
Sonic
Burleson
11.2022 - 05.2023
Leveraged knowledge of menu items to offer tailored recommendations to guests.
Collaborated with team members to enhance service delivery and boost customer satisfaction.
Collaborated with kitchen staff to ensure timely delivery of meals.
Assisted customers with inquiries and provided product information.
Processed cash transactions and managed payments with accuracy and security.