Rubi Teran-Jacobo
Arlington,WA
Summary
I'm a punctual and motivated individual who can work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.
Overview
4
4
years of professional experience
Work History
Security
Angel of the Winds Casino
Arlington, WA
07.2023 - 12.2023
- Responsible for the safety and security of employees, guests, facilities, and grounds
- Provides money escorts and chip fills as necessary
- Acts to prevent entry by persons not allowed by policy or law.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Admin
Stanwood Camano Physical Therapy
Marysville, WA
01.2022 - 07.2023
- Responsible for checking in/out patients, scheduling, filling medical record requests, faxing chart notes to MDs/ requesting patient records from MDs, answering the telephone, verifying insurance benefits/ submitting requests to insurances for authorizations
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Provided general administrative support to staff members.
- Prepared reports on various projects for management review.
- Performed data entry tasks into computer databases from paper documents.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Ensured that all paperwork was completed accurately before submission deadlines.
Brand Ambassador
American Eagle Outfitters
Marysville, WA
10.2021 - 02.2022
- Generating sales by providing the customer with an exceptional shopping experience
- Delivering efficient, friendly, and knowledgeable service
- Ensuring the store is neat, clean, and well-presented at all times.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Organized promotional events to introduce new products and services to the public.
- Greeted customers, identified their needs and provided assistance with product selection.
Team Member
Crocs
Marysville, WA
11.2021 - 02.2022
- Serves customers by helping them select products
- Drives Sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Responds to customers question and directs customers by escorting them to racks and counters.
Team Member
Target
Marysville, WA
02.2021 - 11.2021
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Work both independently and with a team
- Resolve guests' questions quickly on the spot.
Brand Ambassador
Pacsun
Marysville, WA
03.2020 - 05.2021
- Maintaining an orderly appearance throughout the sales floor
- Introducing promotions and opportunities to customers
- Cross-selling products to increase purchase amounts
- Maintaining an orderly appearance throughout the sales floor.
- Organized promotional events to introduce new products and services to the public.
Hostess
Tres Hermanos
Marysville, WA
01.2020 - 01.2021
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times
- Took information about guests' party size, led to seating, offered menus and water
- Stayed in open communications with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Education
Lakewood High School
06-2023
Skills
- Patient
- Teamwork
- Microsoft Office
- Multitasking
- Customer service experience
- Records Management
- Office Management
- Calm Under Pressure
- Fluent in Spanish
- Excellent Communication
Languages
Spanish
Professional
References
References available upon request.
Timeline
Security
Angel of the Winds Casino
07.2023 - 12.2023
Admin
Stanwood Camano Physical Therapy
01.2022 - 07.2023
Team Member
Crocs
11.2021 - 02.2022
Brand Ambassador
American Eagle Outfitters
10.2021 - 02.2022
Team Member
Target
02.2021 - 11.2021
Brand Ambassador
Pacsun
03.2020 - 05.2021
Hostess
Tres Hermanos
01.2020 - 01.2021
Lakewood High School
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