I'm a punctual and motivated individual who can work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.
Overview
4
4
years of professional experience
Work History
Security
Angel of the Winds Casino
Arlington, WA
07.2023 - 12.2023
Responsible for the safety and security of employees, guests, facilities, and grounds
Provides money escorts and chip fills as necessary
Acts to prevent entry by persons not allowed by policy or law.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Admin
Stanwood Camano Physical Therapy
Marysville, WA
01.2022 - 07.2023
Responsible for checking in/out patients, scheduling, filling medical record requests, faxing chart notes to MDs/ requesting patient records from MDs, answering the telephone, verifying insurance benefits/ submitting requests to insurances for authorizations
Answered incoming calls and responded to customer inquiries.
Assisted in the development of new administrative systems, procedures and policies.
Managed office supplies inventory and placed orders when necessary.
Maintained filing system for important documents such as contracts and invoices.
Provided general administrative support to staff members.
Prepared reports on various projects for management review.
Performed data entry tasks into computer databases from paper documents.
Monitored emails, sorted mail and distributed correspondence accordingly.
Ensured that all paperwork was completed accurately before submission deadlines.
Brand Ambassador
American Eagle Outfitters
Marysville, WA
10.2021 - 02.2022
Generating sales by providing the customer with an exceptional shopping experience
Delivering efficient, friendly, and knowledgeable service
Ensuring the store is neat, clean, and well-presented at all times.
Developed and executed brand awareness campaigns to increase customer engagement.
Organized promotional events to introduce new products and services to the public.
Greeted customers, identified their needs and provided assistance with product selection.
Team Member
Crocs
Marysville, WA
11.2021 - 02.2022
Serves customers by helping them select products
Drives Sales through engagement of customers, suggestive selling, and sharing product knowledge
Greets and receives customers in a welcoming manner
Responds to customers question and directs customers by escorting them to racks and counters.
Team Member
Target
Marysville, WA
02.2021 - 11.2021
Welcoming and helpful attitude toward guests and other team members
Learn and adapt to current technology needs
Work both independently and with a team
Resolve guests' questions quickly on the spot.
Brand Ambassador
Pacsun
Marysville, WA
03.2020 - 05.2021
Maintaining an orderly appearance throughout the sales floor
Introducing promotions and opportunities to customers
Cross-selling products to increase purchase amounts
Maintaining an orderly appearance throughout the sales floor.
Organized promotional events to introduce new products and services to the public.
Hostess
Tres Hermanos
Marysville, WA
01.2020 - 01.2021
Took to-go orders by phone, answered customer questions, and informed of accurate wait times
Took information about guests' party size, led to seating, offered menus and water
Stayed in open communications with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Education
Lakewood High School
06-2023
Skills
Patient
Teamwork
Microsoft Office
Multitasking
Customer service experience
Records Management
Office Management
Calm Under Pressure
Fluent in Spanish
Excellent Communication
Languages
Spanish
Professional
References
References available upon request.
Timeline
Security
Angel of the Winds Casino
07.2023 - 12.2023
Admin
Stanwood Camano Physical Therapy
01.2022 - 07.2023
Team Member
Crocs
11.2021 - 02.2022
Brand Ambassador
American Eagle Outfitters
10.2021 - 02.2022
Team Member
Target
02.2021 - 11.2021
Brand Ambassador
Pacsun
03.2020 - 05.2021
Hostess
Tres Hermanos
01.2020 - 01.2021
Lakewood High School
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