Rubi Bae

• Cleaned styling stations between clients, promoting a healthy environment for both staff and customers.
• Prepared clients for hair cuts and styles with soothing shampoo work.
• Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
• Providing a warm and relaxing experience by communicating with the client to meet their needs and expectations.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Answered customers phone calls, addressing any questions or concerns they may have about the facility.

• Answered customer questions about hours, seating, and menu information.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Proven Lifeguard with a track record of ensuring swimmer safety and providing exceptional customer service at Columbia Aquatics Association. Demonstrate leadership and critical thinking skills, adept in CPR and emergency response. Excel in team collaboration and public safety, significantly enhancing guest experience and facility security. Handle various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands.