Rubie Hurtado
Las Vegas
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
8
8
years of professional experience
Work History
Taco Catering
East Side Story Tacos
Los Angeles
05.2017 - 04.2025
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintained updated knowledge through continuing education and advanced training.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Ordered supplies as needed for the kitchen.
- Followed proper sanitation procedures when handling food items.
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Received payment from customers for catering services rendered.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
Customer Service Cashier
The Love Store
Las Vegas
08.2024 - 01.2025
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained accurate records of transactions using the point-of-sale system.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Operated cash registers to process payments for goods and services.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Truck Driving Logistics
Truck Driving Schools & Cdl Training
Chino
10.2021 - 12.2023
- Managed household errands and other essential duties.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Checked for damaged goods during loading and unloading process and reported any discrepancies accordingly.
- Inspected truck before and after each shift to ensure safety of vehicle.
- Loaded delivery truck with items for delivery.
- Communicated effectively with dispatchers regarding daily route information.
- Recorded mileage, fuel usage, repairs, and other expenses into log book.
Private Caregiver
Joy Harbison
Lawndale
10.2018 - 04.2023
- Assisted with physical therapy exercises designed by a physical therapist or occupational therapist.
- Administered prescribed medications according to physician instructions and monitored for adverse reactions.
- Researched medical information online when needed in order to provide additional insight into a client's condition.
- Organized medication reminders for clients taking multiple prescriptions throughout the day.
- Kept accurate records of all tasks completed during shifts including start and end times and notes about client interactions.
- Accompanied clients on recreational activities such as walks or trips to the park.
- Helped clients maintain a healthy lifestyle through exercise programs tailored to their needs.
- Conducted regular safety assessments of homes in order to identify any potential hazards that could cause harm.
- Ensured proper nutrition by preparing meals according to dietary guidelines set forth by doctors or nutritionists.
- Provided emotional support and comfort to patients during difficult times.
- Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Collaborated with physicians, nurses, family members and other healthcare professionals to ensure quality patient care.
- Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.
- Developed individualized care plans for each client based on their needs and preferences.
- Transported clients to doctor appointments, grocery stores, and other necessary destinations.
- Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
- Ambulated individuals around home, public, and medical locations.
- Maintained daily living standards by assisting clients with personal hygiene needs.
Customer Service Cashier
Bath and Body Works, Limited Brands
Downey
08.2017 - 06.2020
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Operated cash registers to process payments for goods and services.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Greeted customers and provided friendly customer service.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Recommended, selected, located, and obtained products to meet customer needs.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Collected credit card and cash payments to complete transactions for customer orders.
- Addressed customer questions and concerns regarding products and services.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06-2010
Skills
- Point of sale
- Cash handling
- Customer interaction
- Transaction processing
- Product knowledge
- Health and safety
- Record keeping
- Visual merchandising
- Effective communication
- Problem solving
- Attention to detail
- Up-selling techniques
- Guest services
- Cash register operation
- Point-of-sale system
- Payment collection
- Merchandise restocking
- Reliability and punctuality
- Phone etiquette
- Check processing
Timeline
Customer Service Cashier
The Love Store
08.2024 - 01.2025
Truck Driving Logistics
Truck Driving Schools & Cdl Training
10.2021 - 12.2023
Private Caregiver
Joy Harbison
10.2018 - 04.2023
Customer Service Cashier
Bath and Body Works, Limited Brands
08.2017 - 06.2020
Taco Catering
East Side Story Tacos
05.2017 - 04.2025
High School Diploma -
El Rancho High School