Ruby Castorena
Cypress,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Part-time Associate
In-N-Out Burger
07.2018 - Current
- Works collaboratively with staff and adequately communicates. As well as assisted others with project duties.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions. Provided high-quality customer service by attending to customer needs, being attentive to their concerns, and prioritizing customer requests.
- Trained and mentored staff to improve workflow efficiency, enhance service, and increase sales
- Handled and resolved conflict situations
- Assisted customers with processing payments
Education
Associate of Science - Biology
Cypress College
Cypress, CA05.2024
High School Diploma -
Cypress High School
Cypress, CA05.2019
Skills
- Enter, verify, and edit electronic data
- Skills in typing
- Proficient in Microsoft and Excel
Soft Skills
- Attention to Detail
- Complex Problem-Solving
- Work Planning and Prioritization
- Relationship Building
- Empathy
- Customer Service
- Verbal and Written Communication
- Strong interpersonal skills such as active listening, communicating clearly, and flexibility
Affiliations
Member
(STEM)^2 Program
- Participated in club activities that allowed for opportunities to build teamwork and master excellent communication skills
Languages
Spanish
Native or Bilingual
English
Timeline
Part-time Associate
In-N-Out Burger
07.2018 - Current
Associate of Science - Biology
Cypress College
High School Diploma -
Cypress High School
Similar Profiles
Sophia BouviaSophia Bouvia
Associate at In-N-Out BurgerAssociate at In-N-Out Burger
Noah AndersonNoah Anderson
Level 6 Associate at In-N-Out BurgerLevel 6 Associate at In-N-Out Burger
Sawyer KinneySawyer Kinney
In-N-Out Burger Asscociate at In-N-Out BurgerIn-N-Out Burger Asscociate at In-N-Out Burger
Ashley GonzalezAshley Gonzalez
Store Associate at In-N-Out BurgerStore Associate at In-N-Out Burger
Gillian MartinezGillian Martinez
Front Desk Agent at Pismo Lighthouse SuitesFront Desk Agent at Pismo Lighthouse Suites