Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Cienki

Cheshire,CT

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Part-time Associate

Kohls
03.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managed customer relations through communication and helpful interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Tagged and prepared new merchandise for retail sales.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

YMCA Counselor

YMCA
09.2021 - 01.2023
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
  • Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
  • Adapted teaching methods based on each child''s unique learning style, maximizing engagement and understanding.
  • Maintained accurate records of attendance, incidents, and other pertinent information for regulatory compliance purposes.
  • Monitored children''s behavior and intervened when necessary, ensuring a respectful learning atmosphere.
  • Collaborated with colleagues to develop age-appropriate programs that met the needs of diverse learners.
  • Explained and enforced rules and regulations of YMCA program.

Farm Worker

Ives Farmstand
03.2021 - 08.2021
  • Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
  • Collaborated with fellow farm workers to complete tasks efficiently and maintain a positive working environment.
  • Provided excellent customer service when interacting with buyers or visitors establishing a strong rapport and fostering long term business relationships.
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Education

High School Diploma -

Cheshire High School
Cheshire, CT
06.2023

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Workplace Safety
  • Cash Handling
  • Decision-Making
  • Data Entry
  • Strategy Development
  • Team Cooperation
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Staff Support

Timeline

Part-time Associate

Kohls
03.2023 - Current

YMCA Counselor

YMCA
09.2021 - 01.2023

Farm Worker

Ives Farmstand
03.2021 - 08.2021

High School Diploma -

Cheshire High School

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Caitlin Cienki