Summary
Overview
Work History
Education
Skills
Timeline
Awards
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Ruby Crawford

El Paso,TX

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Skilled Associate with solid understanding of working environment. Polished in navigating complex environments to meet and exceed goals. Resourceful understanding of deep resolution tasks. Well-organized and reliable.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Lead Budtender/Assistant Inventory Manager

St Canapa
02.2024 - Current
  • Assisted customers in selecting the most appropriate strain for their individual needs.
  • Managed weekly inventory of cannabis products and supplies.
  • Developed and maintained relationships with vendors to ensure quality product selection.
  • Conducted daily sales reports to track progress against goals.
  • Ensured compliance with all state regulations regarding the sale of cannabis products.
  • Maintained cleanliness of work area throughout shift, including countertops and displays.

Sales Associate

Aerie By American Eagle
11.2023 - 01.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.

Sales Associate

Victoria Secret PINK
01.2023 - 10.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.

Front Desk Receptionist

Tru Fit
06.2022 - 12.2022
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Assisted with scheduling appointments for clients and visitors.

Education

Bachelor of Science - Psychology

The University of Texas At El Paso
El Paso, TX
05-2026

Skills

  • Customer service
  • Service-oriented
  • Social perceptiveness
  • Positive and professional
  • Professional and polished presentation
  • Conflict resolution
  • Team player mentality
  • Negotiation Tactics
  • POS system operation
  • Problem-solving
  • Listening skills

Timeline

Lead Budtender/Assistant Inventory Manager

St Canapa
02.2024 - Current

Sales Associate

Aerie By American Eagle
11.2023 - 01.2024

Sales Associate

Victoria Secret PINK
01.2023 - 10.2023

Front Desk Receptionist

Tru Fit
06.2022 - 12.2022

Bachelor of Science - Psychology

The University of Texas At El Paso

Awards

  • Award of Completion: CPR Training
  • Acknowledgments to AB honor Athletic Medicine trainer 2
  • Accomplish Creative Problem Solving: Resolved issue through communication and empathy.
  • Supervision - Supervised team of staff members.