Brianna Gary
Harrisonville,MO
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up.
Overview
20
20
years of professional experience
Work History
Lead Budtender /Inventory Specialist
Greenlight Dispensary
Harrisonville, MO
01.2024 - Current
- Processed orders accurately using point-of-sale systems and payment terminals.
- Resolved guest concerns with calm, professional support and active listening.
- Supported team members during rush periods with order accuracy and speed.
- Answered questions about services with professional responses that met or exceeded company requirements.
- Participated in staff meetings to discuss ways to improve customer service operations.
- Handled cash transactions according to established procedures while maintaining an accurate cash drawer balance at all times.
- Monitored security cameras within the lobby area to ensure safety protocols were followed.
- Supported team with multiple responsibilities during peak hours.
- Prepared weekly inventory reports of supplies used in the front office area.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Guest Specialist
Captain D's Seafood
Harrisonville, MO
01.2023 - 01.2024
- Delivered exceptional guest experiences through proactive service and personalized attention.
- Responded to service inquiries with professional, knowledgeable answers, enhancing guest satisfaction.
- Answered questions about services with professional responses that met or exceeded company requirements.
- Resolved customer complaints effectively, ensuring complete satisfaction and fostering loyalty.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Ensured all surfaces were tidy and visually appealing to create a welcoming environment.
- Welcomed customers warmly and offered expert guidance on products and services.
Cashier Team Lead
Caseys's General Stores
Harrisonville, MO
10.2018 - 04.2022
- Responded to customer inquiries and shared store information to enhance shopping experience.
- Trained new cashiers and customer service team members to streamline onboarding process.
- Processed payments efficiently to maintain high productivity standards.
Warehouse Associate
QuikTrip
Belton, MO
06.2010 - 10.2018
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Operated special-purpose equipment to move boxes, containers, and pallets, supporting achievement of production targets.
- Maintained shelves in organized manner to improve accessibility and inventory tracking., workstations and pallet areas neat and tidy to maintain safe work environment.
- Transported boxes between designated areas in warehouse to ensure efficient operations., containers and pallets with special-purpose equipment to meet demanding production targets.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Stored items in an orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Cashier, Meat Dept, Stocker
HyVee Foods
Belton, MO
05.2006 - 06.2011
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Utilized suggestive selling techniques to enhance customer experience and increase add-on sales.
- Greeted customers and retrieved requested products to drive satisfaction.
- Engaged with customers to provide assistance and enhance their shopping experience. and retrieved requested products to drive satisfaction.
- Evaluated meat products for quality to maintain high standards before display. for bruises and excess fat to remove defects prior to display or sale.
- Stocked and rotated products to minimize stock loss from expiration and maintain product freshness.
Education
High School Diploma -
Belton High School
Belton, MOSkills
- Payment Processing
- Inventory Monitoring
- Sales techniques
- Product sales
- Sales strategies
- Upselling
- Cross selling
- Customer Service
- Attention to detail
- Cannabis strain identification
- Patience and empathy
- Loyalty promotion
- Discussing cannabis
- Point-of-sale system
- Brand promotion
- THC & CBD products
- Retail metrics and goals
- Sales goals achievement
- Accurate cash management
- Retail sales support
- Time management
- Communication skills
- Interpersonal skills
- Goal oriented
- Information Confidentiality
Timeline
Lead Budtender /Inventory Specialist
Greenlight Dispensary
01.2024 - Current
Guest Specialist
Captain D's Seafood
01.2023 - 01.2024
Cashier Team Lead
Caseys's General Stores
10.2018 - 04.2022
Warehouse Associate
QuikTrip
06.2010 - 10.2018
Cashier, Meat Dept, Stocker
HyVee Foods
05.2006 - 06.2011
High School Diploma -
Belton High School