Ruby Herrera-Pulido
Student
Norristown,Pennsylvania
Summary
Skilled multitasker with great work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
Work History
Mailroom Assistant
Grove City College
Grove City , PA
08.2021 - Current
- Assisting in receiving incoming mail and processing, sorting, and distributing to its proper recipients
- Organize and maintain mailroom as needed
- Processed and organized data into computer.
- Distributed mail on foot to residences and businesses, delivering to approximately 300 customers per shift
- Trained new employees on mailroom procedures and best practices, fostering a knowledgeable workforce capable of maintaining high levels of productivity
- Addressed customer inquiries or concerns regarding mail-related issues professionally and courteously, resolving problems swiftly
Starbucks
Target
Phoenixville, PA
01.2023 - 06.2023
- Confidently worked in different areas of the café in a fast-paced environment
- Memorized official and off-menu preparation to serve all customers beverage requests
- Deliver quality handcrafted beverages and food during all hours of operation.
- Cultivated interpersonal skills by building positive relationships with others
Community Service Coordinator
Youthworks
Harrisburg, OR
05.2022 - 09.2022
- Organized, Confirmed, and implemented weekly service schedules
- Coordinated logistics, including assigning volunteers to service sites, and executing backup plans when needed
- Facilitated daily evening program that included worship, sharing testimonies, processing community service, and interacting with provided theme materials.
- Enhanced community engagement by organizing and executing various service initiatives
- Established partnerships with local organizations, fostering collaboration for future projects
- Managed budgets and resources, ensuring successful completion of community events within financial constraints
Sales Associate
Kohl’s
Bluebell, PA
05.2021 - 08.2021
- Awarded “Employee of the Month” for the month of June
- Processed POS transactions, including checks, cash, debit and credit purchase and refund
- Processed cash drawer at the start and end of shift, accounting for any errors and closing cashiers
- Offered hand-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Solved customer challenges by offering relevant products and services
Education
Bachelor of Science - Marketing
Grove City College
Grove City, PA 01.2021 - 05.2025
High School Diploma -
Norristown Area High School
Norristown, PA 09.2015 - 06.2019
Skills
Customer Services
Multitasking
Flexible
Team Collaboration
Excellent people skills
Spanish
Certification
Outlook Essential Training (Microsoft 365)
Timeline
Starbucks
Target
01.2023 - 06.2023
Community Service Coordinator
Youthworks
05.2022 - 09.2022
Mailroom Assistant
Grove City College
08.2021 - Current
Sales Associate
Kohl’s
05.2021 - 08.2021
Bachelor of Science - Marketing
Grove City College
01.2021 - 05.2025
High School Diploma -
Norristown Area High School
09.2015 - 06.2019