Bawandeep Kaur
Miamisburg,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Omni Fulfillment
Kohls Department Store
08.2020 - 11.2021
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Informed customers of current store promotions to encourage additional sales purchases.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Resolved problems, improved operations and provided exceptional service
- Trained 3 new employees on departmental procedure in 1 month
Babysitter
Shelly Ghotra
08.2017 - 07.2020
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Made healthy snacks and meals for 2 children.
- Taught children to organize toys, wash hands and share by leading by example.
Education
Bachelor of Science - Nursing
Kettering College
Kettering, OHCurrent
Skills
- P>Organization
- P>Team work and Collaboration
- P>Time management
- P>Active Listening
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Received consistent positive remarks for quality of care.
- Positively influenced kids with behavior issues, improving family quality of life.
Timeline
Omni Fulfillment
Kohls Department Store
08.2020 - 11.2021
Babysitter
Shelly Ghotra
08.2017 - 07.2020
Bachelor of Science - Nursing
Kettering College